Front Desk Agent

HVMG; Louisville (KY); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in hospitality is seeking enthusiastic team members who love engaging with guests. This role involves creating memorable experiences by providing exceptional service, both in person and over the phone. Ideal candidates will possess strong communication skills and a positive attitude, ready to tackle various tasks from welcoming guests to ensuring smooth check-ins and check-outs. With opportunities for career advancement and flexible scheduling, this position is perfect for those looking to grow in the hospitality field while enjoying a supportive work environment.

Benefits

Flexible full-time and part-time schedules

Paid Time Off (PTO)

Paid Holidays

Full Healthcare Benefits

401k Retirement Plan with 4% match

Hotel and Food & Beverage Discounts

Qualifications

• Basic reading, writing, and math skills are required.
• 1-3 months of related experience preferred.

Responsibilities

• Welcome and serve guests with exceptional service.
• Ensure guests are checked in and out in a friendly manner.

Skills

Customer Service

Communication Skills

Basic Math Skills

Education

High School Diploma or GED

Job description

Home2 Suites by Hilton Louisville Downtown NuLu

Excellent opportunity to "WOW" guests! Who this job will appeal to:

A team player with a great smile who absolutely LOVES people!

What you will be doing

You will help create an excellent and memorable stay for our guests by welcoming and serving each guest with exceptional service, either in person or by phone, and ensuring that guests are checked in and out in a friendly and timely manner.

Requirements

Requirements include basic reading, writing, and math skills. May be required to work nights, weekends,, and/or holidays. This job requires the ability to perform the following: regularly talking, hearing, and interacting with guests; frequently using hands and fingers to handle, or feel objects, tools, or controls; occasionally walking, sitting, and reaching with hands and arms; frequently lifting and/or moving up to 10 pounds; and standing for long periods.

Education & Experience

High school diploma or GED; or an equivalent combination of education and experience. One to three months of related experience and/or training.

Our Associates Love

• Opportunities for career advancement across HVMG
• Flexible full-time and part-time schedules
• Up to 40% earned wages paid BEFORE payday with PayActive
• Paid Time Off (PTO) and Paid Holidays
• Full Healthcare Benefits (medical, dental, and vision)
• 401k Retirement Plan with a guaranteed 4% match and no vesting
• Hotel and Food & Beverage Discounts and Perks

An Equal Opportunity Employer. We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.