Front Desk Agent

Hospitality Ventures Management Group; Louisville (KY); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player in hospitality is seeking a friendly and enthusiastic team player who loves interacting with people. In this role, you will create memorable experiences for guests by providing exceptional service, whether in person or over the phone. You will be responsible for checking guests in and out, ensuring their stay is enjoyable and seamless. With opportunities for career advancement and a supportive work environment, this position offers flexible schedules and comprehensive benefits, making it an ideal choice for those passionate about hospitality.

Benefits

Flexible full-time and part-time schedules

Paid Time Off (PTO)

Full healthcare benefits (medical, dental, and vision)

401k retirement plan with a guaranteed 4% match

Hotel, food, and beverage discounts

Qualifications

• Basic reading, writing, and math skills required.
• 1-3 months of related experience preferred.

Responsibilities

• Welcome and serve guests with exceptional service.
• Ensure guests are checked in and out in a friendly manner.

Skills

Customer Service

Communication

Basic Math

Teamwork

Education

High School Diploma or GED

Job description

Who this job will appeal to

A team player with a friendly smile who absolutely LOVES people!

What you will be doing

You will help create an excellent and memorable stay for our guests by welcoming and serving each guest with exceptional service, either in person or by phone, and ensuring that guests are checked in and out in a friendly and timely manner.

Requirements

Basic reading, writing, and math skills are required. You may need to work nights, weekends, and/or holidays. This job requires the ability to:

• Talk, hear, and interact with guests regularly.
• Use hands and fingers to handle, or feel objects, tools, or controls frequently.
• Occasionally walk, sit, and reach with hands and arms.
• Frequently lift and/or move up to 10 pounds.
• Stand for long periods.

Education & Experience

High school diploma or GED, or an equivalent combination of education and experience. One to three months of related experience and/or training is preferred.

Our Associates Love

• Opportunities for career advancement across HVMG
• Flexible full-time and part-time schedules
• Up to 40% of earned wages paid before payday with PayActive
• Paid Time Off (PTO) and holidays
• Full healthcare benefits (medical, dental, and vision)
• 401k retirement plan with a guaranteed 4% match and no vesting
• Hotel, food, and beverage discounts and perks

An Equal Opportunity Employer

We provide equal employment opportunities regardless of race, color, national origin, religion, sex, age, marital status, or disability.

Source: Hospitality Ventures Management Group