Front Desk Agent

Staybridge Suites; Indianapolis (IN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Dental coverage

Vision coverage

Paid holidays

Job summary

Staybridge Suites in Indianapolis is urgently hiring a Front Desk Agent to provide exceptional guest service at check-in and check-out. You will handle reservations, respond to inquiries, and support guests in a fast-paced hotel environment.

The role emphasizes strong communication, cash handling, and coordination with housekeeping to ensure a smooth stay for guests.

Qualifications

• Hospitality/customer service mindset.
• Strong communication and problem solving.
• Ability to handle guest inquiries calmly.

Responsibilities

• Greet and assist guests during arrival and departure.
• Process payments and issue room keys.
• Respond promptly to guest questions and concerns.
• Coordinate with housekeeping and maintenance.
• Maintain accurate reservation records.

Job description

Job Summary:

We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As the face of the hotel, you will provide exceptional customer service by managing guest check-ins and check-outs, handling reservations, and resolving inquiries efficiently. If you have a passion for hospitality and enjoy working in a fast-paced environment, this is the perfect opportunity to grow your career in hotel front desk operations!

Benefits:

• MEC Plus Advantage Plan/Dental/Vision/Supplemental Coverage with Reliance Standard
• Paid Holiday for Full Time/Part Time – Upon hire
• Paid Time Off for Full Time/Part Time – 6 Months of Service
• Nationwide Employee Stay Discounts for Hotel Brand

Responsibilities:

• Greet and assist guests during arrival and departure
• Process payments and issuing room keys
• Respond promptly to guest questions and concerns
• Coordinate with housekeeping and maintenance
• Maintain accurate reservation records