Front Desk Agent

Luminous Hotel Management LLC; Stow (OH); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Supportive team environment

Advancement opportunities

Job summary

Luminous Hotel Management LLC is hiring a friendly Front Desk Agent to join our busy hotel team. The role focuses on delivering outstanding guest service at check-in and check-out, handling reservations, and addressing inquiries in a fast-paced environment.

You’ll work collaboratively with housekeeping and maintenance, ensure accurate records, and contribute to a welcoming hotel experience for every guest.

Responsibilities

• Greet and assist guests during arrival and departure
• Process payments and issue room keys
• Respond promptly to guest questions and concerns
• Coordinate with housekeeping and maintenance
• Maintain accurate reservation records

Job description

Job Summary:

We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As the face of the hotel, you will provide exceptional customer service by managing guest check-ins and check-outs, handling reservations, and resolving inquiries efficiently. If you have a passion for hospitality and enjoy working in a fast-paced environment, this is the perfect opportunity to grow your career in hotel front desk operations!

Benefits:

• Competitive pay
• Flexible scheduling
• Supportive team environment
• Opportunity for advancement

Responsibilities:

• Greet and assist guests during arrival and departure
• Process payments and issue room keys
• Respond promptly to guest questions and concerns
• Coordinate with housekeeping and maintenance
• Maintain accurate reservation records