Front Desk Agent

Ontario Trillium Foundation; Madison (IN); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

MEC Plus Advantage Plan/Dental/Vision

Paid Holiday for Full Time/Part Time –

Paid Time Off for Full Time/Part Time

Nationwide Employee Stay Discounts for

Job summary

Ontario Trillium Foundation is seeking a friendly Front Desk Agent for a busy hotel team. You will greet guests, handle check-ins/outs, manage reservations and respond to inquiries with professionalism.

Ideal candidates excel in customer service, thrive in a fast-paced environment, and coordinate with housekeeping and maintenance to ensure a seamless guest experience. Competitive benefits apply.

Responsibilities

• Greet and assist guests during arrival and departure
• Process payments and issuing room keys
• Respond promptly to guest questions and concerns
• Coordinate with housekeeping and maintenance
• Maintain accurate reservation records

Job description

Job Summary:

We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As the face of the hotel, you will provide exceptional customer service by managing guest check-ins and check-outs, handling reservations, and resolving inquiries efficiently. If you have a passion for hospitality and enjoy working in a fast-paced environment, this is the perfect opportunity to grow your career in hotel front desk operations!

Benefits:

• MEC Plus Advantage Plan/Dental/Vision/Supplemental Coverage with Reliance Standard
• Paid Holiday for Full Time/Part Time – Upon hire
• Paid Time Off for Full Time/Part Time – 6 Months of Service
• Nationwide Employee Stay Discounts for Hotel Brand

Responsibilities:

• Greet and assist guests during arrival and departure
• Process payments and issuing room keys
• Respond promptly to guest questions and concerns
• Coordinate with housekeeping and maintenance
• Maintain accurate reservation records