Front Desk Agent

Ontario Trillium Foundation; Omaha (NE); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Supportive team environment

Advancement opportunities

Job summary

Ontario Trillium Foundation in Omaha, NE is seeking a friendly Front Desk Agent to join our busy hotel team. You will welcome guests, check them in and out, handle reservations, and provide courteous service to ensure a smooth stay.

The role requires strong communication, a proactive approach, and the ability to coordinate with housekeeping and maintenance. Previous hospitality experience is helpful, and the position offers opportunities for growth within a fast-paced environment.

Responsibilities

• Greet and assist guests during arrival and departure
• Process payments and issue room keys
• Respond promptly to guest questions and concerns
• Coordinate with housekeeping and maintenance
• Maintain accurate reservation records

Job description

Job Summary:

We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As the face of the hotel, you will provide exceptional customer service by managing guest check-ins and check-outs, handling reservations, and resolving inquiries efficiently. If you have a passion for hospitality and enjoy working in a fast-paced environment, this is the perfect opportunity to grow your career in hotel front desk operations!

Benefits:

• Competitive pay
• Flexible scheduling
• Supportive team environment
• Opportunity for advancement

Responsibilities:

• Greet and assist guests during arrival and departure
• Process payments and issue room keys
• Respond promptly to guest questions and concerns
• Coordinate with housekeeping and maintenance
• Maintain accurate reservation records