Front Desk Agent

Homewood Suites by Hilton Davidson; Davidson (NC); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Supportive team environment

Opportunity for advancement

Job summary

Homewood Suites by Hilton Davidson is seeking a friendly Front Desk Agent to join our busy hotel team. You’ll welcome guests, assist with check-ins/check-outs, and answer inquiries with professionalism.

This role offers opportunities for growth in hospitality, with flexible scheduling and a supportive team environment, ideal for those who thrive in a fast-paced hotel setting.

Responsibilities

• Greet and assist guests during arrival and departure
• Process payments and issue room keys
• Respond promptly to guest questions and concerns
• Coordinate with housekeeping and maintenance
• Maintain accurate reservation records

Job description

Job Summary:

We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As the face of the hotel, you will provide exceptional customer service by managing guest check-ins and check-outs, handling reservations, and resolving inquiries efficiently. If you have a passion for hospitality and enjoy working in a fast-paced environment, this is the perfect opportunity to grow your career in hotel front desk operations!

Benefits:

• Competitive pay
• Flexible scheduling
• Supportive team environment
• Opportunity for advancement

Responsibilities:

• Greet and assist guests during arrival and departure
• Process payments and issue room keys
• Respond promptly to guest questions and concerns
• Coordinate with housekeeping and maintenance
• Maintain accurate reservation records