Front Desk Agent

Ocean Suites Motel; Harbor (OR); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Tuition assistance

Job summary

Ocean Suites Motel is seeking a front desk agent for our Oregon location. You will welcome guests, handle check-ins/outs, and manage bookings both online and by phone with precision.

You will provide information about the motel and local attractions, resolve inquiries calmly, and coordinate with housekeeping to update room status. A minimum of 12 months in a busy front desk or secretary role is expected, with attention to detail and a friendly demeanor.

Qualifications

• Typing speed of at least 40 words per minute.
• Strong grasp of English writing conventions.
• Ability to accurately calculate rates and charges.
• Willingness to adapt and work extra or alternate shifts.
• Capable of multitasking in a busy environment and making sound decisions.

Responsibilities

• Welcome and assist guests with check-ins and check-outs.
• Manage online and phone bookings accurately.
• Provide information about the motel, local attractions, and services.
• Handle guest inquiries and resolve issues calmly and professionally.
• Coordinate with housekeeping to update room status.

Skills

Typing 40 wpm

English writing

Rate calculations

Multitasking

Decision making

Reliability/accuracy

Job description

Benefits:

• Competitive salary
• Paid time off
• Tuition assistance

WORK SCHEDULE - This job is currently 2 day shifts and 2 night shifts per week.

• Thursday and Friday nights from 5 p.m. to 10 p.m. March 1 to October 31and 5 p.m. to 9 p.m. from November 1 to February 28
• Saturdays and Sundays 9 a.m. to 5 p.m.
• Schedule changes in near future to Monday through Friday from 9 a.m. to 5 p.m.

The successful applicant will

• have a resume that is up-to-date, shows job stability and demonstrates you possess the skills and experience listed below
• have high attention to detail
• have an upbeat, friendly personality
• *be able to type a minimum of 40 words per minute.
• *possess a strong grasp of English writing conventions
• *be able to accurately calculate rates and charges
• is adaptable and willing to occasionally work extra or alternate shifts
• is capable of working on your own and making sound decisions.
• Grace Under Pressure: able to multitask and handle difficult or stressful situations calmly, professionally, and pleasantly

*Tests will be given during your interview to determine your level of proficiency.

PAY
$16.50 - $17.50 per hour to start

EXPERIENCE
A minimum of 12 consecutive months experience as a front desk agent or a secretary in a VERY busy office/call center.

Key Responsibilities:

• Welcome and assist guests with check-ins, check-outs and reservations.
• Manage online and phone bookings with accuracy.
• Provide information about our motel, local attractions, and services.
• Handle guest inquiries and resolve issues calmly and professionally.
• Communicate with housekeeping during the day to update room status