Front Desk Agent

East West Hospitality; Beaver Creek (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hospitality company in Beaver Creek seeks enthusiastic Front Desk Agents to create unforgettable guest experiences. Responsibilities include welcoming guests, managing reservations, and ensuring smooth operations. Ideal candidates are personable, resourceful, and thrive in fast-paced environments. Join us for flexible shifts and a supportive work culture.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(K) Plan

Discounted Gym Memberships

EPIC Merchant Pass

$500 Referral Program

Qualifications

• Compassionate and attentive individuals who anticipate guest needs.
• Excellent communication and calm demeanor under pressure.

Responsibilities

• Welcome guests with warmth and professionalism.
• Handle check-ins, check-outs, and reservations.
• Assist with administrative tasks at the front desk.

Skills

Communication

Multitasking

Problem Solving

Job description

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Description

Are you passionate about creating unforgettable guest experiences? At St. James Place in Beaver Creek, we’re looking for enthusiastic Front Desk Agents to be the welcoming face and problem-solving expert for our guests. From seamless check-ins to going above and beyond with special requests, you’ll play a pivotal role in crafting memorable stays. If you’re energized by connecting with people and delivering exceptional service, we want to meet you!

What You’ll Do

1. Welcome guests and owners with warmth, professionalism, and prompt attention to their needs.
2. Efficiently handle check-ins, check-outs, and reservations with precision and care.
3. Manage incoming calls, offering clear, helpful information or routing as necessary.
4. Maintain up-to-date reservations and communications with meticulous attention to detail.
5. Assist with administrative tasks to ensure the front desk operates smoothly.

What’s In It For You

• Flexible shifts-morning or evening-to fit your schedule and enjoy the mountains before or after work.

Details At a Glance

• Location: St. James Place, Beaver Creek, CO
• Start Date: ASAP
• Employment Type: Full-Time Seasonal
• Pay: $21-$23/hour
• Schedule: AM shift (7 AM-11 AM) and PM shift (3 PM-11 PM). Weekend and holiday availability required.
• Posting Close Date: 6/7/2025 (or until filled)

Minimum Requirements

We’re seeking compassionate, attentive individuals who instinctively anticipate guest needs before they’re even expressed. You’re not just friendly—you’re personable, inquisitive, and always ready to brighten someone’s day, even when under pressure. Your smile is your trademark, no matter the challenge. With your resourcefulness, energy, and multitasking skills, you’ll excel in a fast-paced environment while keeping things organized. Excellent communication and a calm, composed demeanor are your strengths, ensuring every guest interaction is handled with professionalism, warmth, and genuine care.

Benefits & Perks

Take advantage of onsite garage parking in Beaver Creek Village. Full-time employees can choose from three health insurance plans, plus dental, vision, and life insurance options. Enjoy winter perks like an EPIC Merchant Pass or end-of-season bonus. Save for the future with our 401(K) plan. We also offer development trainings, discounted gym memberships at The Athletic Club Westin, and exclusive discounts at Eye Pieces. Don’t miss our $500 referral program, sabbatical program, and employee assistance program for comprehensive support!

Why East West Hospitality

Our vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We strive to cultivate an inclusive and welcoming environment where everyone thrives and feels like they belong.

We hope you’ll consider joining us! Visit our website to learn more about East West at jobs.eastwest.com/culture.