Hotel Glenwood Springs - Front Desk Agent

Aimbridge Hospitality; Glenwood Springs (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hospitality company is seeking a Front Desk Agent for their Glenwood Springs location. This role is pivotal in delivering exceptional customer service and ensuring smooth front desk operations. The ideal candidate will manage guest inquiries and reservations while providing a warm and friendly atmosphere. Full-time employees enjoy a competitive benefits package, including medical coverage and a 401(k) plan.

Benefits

Daily Pay options

Medical, Dental, and Vision coverage

Disability Insurance

Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401(k) Retirement Plan

Qualifications

• High school diploma or equivalent; hotel or related experience preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Provide outstanding customer service with a friendly demeanor.
• Manage reservations, check-ins, and check-outs efficiently.
• Resolve guest concerns quickly and accurately.

Skills

Customer Service

Communication

Problem Solving

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office suite

Job description

Hotel Glenwood Springs - Front Desk Agent

Join to apply for the Hotel Glenwood Springs - Front Desk Agent role at Aimbridge Hospitality.

Job Details

Position: Front Desk Agent

Location: Glenwood Springs, CO

Posted: 1 week ago

Application Deadline: 6/30/25

Compensation

This range is provided by Aimbridge Hospitality. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range: $20.00/hr

About the Role

The Front Desk Agent is the cornerstone of our guest experience, delivering exceptional customer service and ensuring smooth front desk operations.

Key Responsibilities

• Provide outstanding customer service with a friendly and warm demeanor.
• Communicate effectively, addressing guest inquiries and issues promptly.
• Resolve guest concerns quickly and accurately.
• Manage reservations, check-ins, and check-outs efficiently.
• Understand and work with financial information, performing basic arithmetic functions.

Qualifications

• High school diploma or equivalent; hotel or related experience preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

Eligible full-time employees receive a competitive benefits package, including:

• Daily Pay options
• Medical, Dental, and Vision coverage
• Disability Insurance
• Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401(k) Retirement Plan