Front Desk Agent

East West Hospitality; Avon (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading hospitality company as a Front Desk Agent at a luxury development in Avon, CO. This full-time role focuses on delivering exceptional guest experiences while managing front desk operations. Ideal candidates are organized, personable, and committed to high-level service. Enjoy a comprehensive benefits package and the opportunity for career growth in a supportive environment.

Benefits

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

Winter Incentive Program

401(K) Plan

Career Development Trainings

Employee Assistance Program

$500 Referral Program

Qualifications

• Team-oriented mindset with strong organizational skills.
• Exceptional customer service and communication skills.

Responsibilities

• Welcome guests and owners, ensuring smooth arrivals and departures.
• Manage check-ins, check-outs, and payments for seamless stays.
• Address maintenance requests and conduct property inspections.

Skills

Organizational Skills

Customer Service

Communication

Problem-Solving

Education

High School Diploma or GED

Job description

Date Posted:

5/12/2025

Location:

Riverfront Lodge & Townhomes

City:

Avon

State:

CO

Country:

United States of America

Category:

East West Hospitality

Description

Join the team atOne Riverfront Townhomes, a stunning new luxury development, where your passion for service and people-first approach can truly shine. We’re seeking a Front Desk Agent who is polished, professional, and detail-driven-someone who thrives on creating smooth, welcoming experiences for discerning guests and residents. From handling requests with ease to solving challenges with poise, your role will be key in delivering excellence every day.

This is more than a front desk job-it’s a chance to grow your career in hospitality and property management, all while being part of something new, exciting, and elevated.

If you’re organized, personable, and committed to high-level service, we’d love to connect with you!

What You’ll Do:

• Guest & Owner Experience: Warmly welcome guests and owners, ensuring smooth arrivals, departures, and concierge support.
• Front Desk & Reservations: Manage check-ins, check-outs, payments, and pre-arrival communication for a seamless stay.
• Property & Service Coordination: Address maintenance and housekeeping requests, conduct property inspections, and coordinate with vendors.
• Logistics & Organization: Sort and deliver packages, assist with ski valet services, and maintain a tidy, welcoming reception area.
• Additional Support: Assist with arrival/departure inspections and other duties as needed.

Location:One Riverfront Townhomes inAvon, CO

Start Date: ASAP

Employment Type: Full-Time Year-Round

Pay: $24- $26/hour

Schedule:Typically 8:30am - 5:30pm. Flexible and changes seasonally. Weekends and holidays required during peak season.

Posting Close Date:5/20/2025 (or when filled)

Minimum Requirements

The successful candidate will:

• A team-oriented mindset with strong organizational and proactive problem-solving skills.
• Exceptional customer service, communication, and telephone etiquette.
• A high school diploma, GED, or relevant experience, with a professional appearance and demeanor.
• A valid driver’s license and ability to lift up to 30 lbs, shovel light snow, and navigate stairs.
• The ability to stay composed under pressure while managing multiple priorities.

Benefits & Perks:

East West Hospitality offers a comprehensive benefits package designed to support your well-being and professional growth. Enjoy Paid Time Off, and Paid Sick Time, along with Health Insurance options-choose from three plans! We also provide Dental, Vision, and Accident Insurance, Life Insurance, and a Winter Incentive Program that includes a merchant pass or an end-of-season bonus. Our 401(K) Plan comes with a discretionary employer match, and you’ll have access to Career Development Trainings to enhance your skills. Additional perks includediscounts at Eye Pieces and Venture Sports, corporate savings through Perk Spot, and a Sabbatical Program. We also offer a $500 Referral Program and an Employee Assistance Program to ensure your overall well-being.

Why East West Hospitality

AtEast West HospitalityourVisionisto be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We strive to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong.

We hope you’ll consider joining us! Visit our website to learn more about East West at jobs.eastwest.com/culture.

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