Front Desk Agent

Alphabeinsightinc; Baton Rouge (LA); On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Career growth opportunities

Hands-on training

Professional development

Job summary

Alphabeinsightinc is seeking a Front Desk Agent to create a professional and welcoming experience for visitors and team members in Baton Rouge. You will assist with front desk operations, answer inquiries, and help ensure daily office activities run smoothly and efficiently.

The role emphasizes strong communication, organization, and the ability to manage multiple priorities in a fast-paced environment, with hands-on training and opportunities to grow within the company.

Qualifications

• Strong verbal and written communication skills.
• Professional, friendly, and customer-focused attitude.
• Strong organizational and time-management abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Attention to detail and ability to follow established processes.
• Comfortable working with computers and standard office applications.
• Dependable, punctual, and able to work effectively as part of a team.
• Willingness to learn and develop new professional skills.

Responsibilities

• Welcome and assist visitors, clients, and guests in a professional and courteous manner
• Answer and direct incoming calls and general inquiries
• Maintain an organized and professional front desk and reception area
• Coordinate appointments, schedules, and internal communications
• Provide general administrative and clerical support to the team
• Assist with document preparation, data entry, and record organization
• Communicate clearly with clients and team members regarding requests and updates
• Help coordinate daily office activities and operational needs
• Handle information with professionalism and discretion
• Support other departments with administrative tasks when needed

Skills

Verbal communication

Written communication

Organization

Time management

Attention to detail

Computer skills

Team player

Willingness to learn

Job description

The Front Desk Agent plays an important role in creating a professional and welcoming experience for visitors, clients, and team members. This position is ideal for someone who enjoys interacting with people, staying organized, and working in a fast-paced professional environment.

You will assist with front desk operations, provide general administrative support, respond to inquiries, and help ensure that daily office activities run smoothly and efficiently.

Responsibilities

• Welcome and assist visitors, clients, and guests in a professional and courteous manner
• Answer and direct incoming calls and general inquiries
• Maintain an organized and professional front desk and reception area
• Coordinate appointments, schedules, and internal communications
• Provide general administrative and clerical support to the team
• Assist with document preparation, data entry, and record organization
• Communicate clearly with clients and team members regarding requests and updates
• Help coordinate daily office activities and operational needs
• Handle information with professionalism and discretion
• Support other departments with administrative tasks when needed

Skills and Qualifications

• Strong verbal and written communication skills
• Professional, friendly, and customer-focused attitude
• Strong organizational and time-management abilities
• Ability to manage multiple priorities in a fast-paced environment
• Attention to detail and ability to follow established processes
• Comfortable working with computers and standard office applications
• Dependable, punctual, and able to work effectively as part of a team
• Willingness to learn and develop new professional skills

Salary and Benefits

• Competitive salary of $37,000 - $41,000 per year
• Full-time employment
• Professional and supportive work environment
• Opportunities for career growth and advancement
• Professional development and skill-building opportunities
• Hands-on training and ongoing support
• Opportunity to strengthen communication, customer service, administrative, and organizational skills
• Collaborative team environment
• Opportunity to take on additional responsibilities as the company grows