Front Desk Admissions Specialist – Behavioral Health

ND Health and Human Services; Jamestown (ND); On-site; USD 36,000 - 52,000; Full time

Job summary

ND Health and Human Services seeks an Administrative Assistant to support admissions and manage front-desk operations at the Jamestown, ND location. You will handle client check-ins, answer calls, and coordinate with insurance companies while generating reports and maintaining the electronic health record system.

Strong multitasking and problem-solving abilities are essential. You will also assist staff with clerical tasks, including faxing, emailing, filing, compiling documentation for

Qualifications

• High school diploma or GED.
• Three years of experience performing a variety of complex office support, clerical, or secretarial work.
• Additional education with major coursework in office support or business may substitute for up to two years of the experience requirement on a year-for-year basis.

Responsibilities

• Provide admissions support and manage phone calls.
• Check clients and guests in for appointments at the front desk.
• Communicate with insurance companies, generate reports, and follow up on client and office needs.
• Support staff with administrative tasks: faxing, emailing, filing, compiling documentation, scanning documents into the electronic health record system.
• Demonstrate multi-tasking, problem solving, and flexibility when shifting between tasks.

Skills

Front desk experience

Phone support

Customer service

Multi-tasking

Education

High school diploma or GED

Tools

Electronic health record system

Job description

ND Health and Human Services seeks an Administrative Assistant to support admissions and manage front-desk operations at the Jamestown, ND location. You will handle client check-ins, answer calls, and coordinate with insurance companies while generating reports and maintaining the electronic health record system.

Strong multitasking and problem-solving abilities are essential. You will also assist staff with clerical tasks, including faxing, emailing, filing, compiling documentation for