Front Desk/Admissions (Part-time)

Kentucky Community and Technical College System; Paducah (KY); On-site; USD 17,000 - 21,000; Part time

Job summary

West Kentucky Community & Technical College is seeking a Part-time Front Desk Assistant to be the first point of contact for students, visitors, and community members. You will greet guests, handle phones, guide inquiries, and help navigate campus resources with confidentiality and professionalism.

The role supports Student Services by providing accurate information and directing individuals to appropriate departments, contributing to a positive campus experience.

Qualifications

• High school diploma or GED required.

Responsibilities

• Greet visitors, students, and guests in a professional and welcoming manner.
• Answer and direct incoming calls and routine inquiries to the appropriate department.
• Assist students by reviewing basic information in line with college policies.
• Provide clear instructions about common college processes and services.
• Connect callers and visitors with the appropriate campus resources.
• Maintain a professional front desk and ensure timely assistance.
• Record and relay messages accurately and promptly.
• Support basic administrative tasks, including data entry and filing.
• Maintain confidentiality of student records and sensitive information.
• Assist with special projects and office operations as needed.

Education

High school diploma or GED

Job description

Title: Front Desk/Admissions (Part-time)

Salary Range: $13.00 per hour

Contract Term Length: Not Applicable

Standard Hours: 20-24 hours per week

Work Location: On-Site

FLSA Status: Non-Exempt

College: West Kentucky Community & Technical College

Campus Location: West Ky. Technical College

Department: Student Services

Job Summary

The Part-Time Front Desk Assistant serves as the first point of contact for students, visitors, and community members. This position provides excellent customer service by greeting guests, answering and directing phone calls, assisting with basic inquiries, and providing accurate information regarding college services and processes. The Front Desk Assistant supports student success by helping individuals navigate campus resources and directing them to the appropriate departments.

Job Duties

• Greet visitors, students, faculty, staff, and community members in a professional, friendly, and welcoming manner.
• Answer incoming phone calls, respond to routine inquiries, and direct callers to the appropriate department or staff member.
• Assist students by accessing and reviewing basic account information in accordance with college policies and confidentiality requirements.
• Provide clear instructions and guidance regarding common college processes, services, and departmental procedures.
• Respond to general questions and connect individuals with appropriate campus resources.
• Maintain a professional front desk environment and ensure visitors receive timely assistance.
• Record and relay messages accurately and promptly.
• Assist with basic administrative and clerical tasks, including data entry, filing, and document preparation.
• Maintain confidentiality of student records and sensitive information.
• Support office operations and special projects as assigned.

Minimum Qualifications

High school diploma or GED

Employee Rights - Employee Polygraph Protection Act

Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.