Administrative Assistant (Temporary)

State of South Carolina; South Carolina; On-site; USD 32,000 - 45,000; Full time

Job summary

Midlands Technical College in South Carolina seeks a front desk administrator to support college constituents, process documents such as disability accommodation requests and petitions, answer calls, respond to emails, and log communications into the Career & Counseling Services System. The role requires a high school diploma or equivalent; an Associate degree may substitute for related experience.

Proficiency in Microsoft Office and Ellucian Colleague is preferred, and a strong commitment to

Qualifications

• A high school diploma and related work experience are required.
• An Associate degree may substitute for related work experience.
• Knowledge of Microsoft Office Suite and Ellucian Colleague is preferred.

Responsibilities

• Provides front desk coverage and processes documents for constituents.
• Responds to calls and emails, and logs communications in the system.

Skills

Customer service orientation

Communication skills

Multitasking

Education

High school diploma or equivalent

Associate degree substitution for related experience

Tools

Microsoft Office Suite

Ellucian Colleague

Job description

Job Responsibilities

Provides front desk coverage. Assist college constituents by processing incoming documents to include, but not limited to, disability accommodation requests, re-admission petition requests, academic fresh start, appointments, etc. Answer and assist callers or transfers callers to the appropriate person if needed. Responsible for responding to departmental email and disability services test proctoring. Adds notes and copies communications into the Career & Counseling Services System. Provides excellent customer service to address and satisfactorily resolve incoming inquiries from college constituents. Performs other duties as assigned.

Job Responsibilities

Provides front desk coverage. Assist college constituents by processing incoming documents to include, but not limited to, disability accommodation requests, re-admission petition requests, academic fresh start, appointments, etc. Answer and assist callers or transfers callers to the appropriate person if needed. Responsible for responding to departmental email and disability services test proctoring. Adds notes and copies communications into the Career & Counseling Services System. Provides excellent customer service to address and satisfactorily resolve incoming inquiries from college constituents. Performs other duties as assigned.

This position will be located on Midlands Technical College Airport Campus.

Minimum And Additional Requirements

A high school diploma and work experience that is directly related to the area of employment. An Associate degree may be substituted for the related work experience.

Preferred Qualifications

Knowledge of Microsoft Office Suite and Ellucian Colleague.