Front Desk Administrator (Temp) – Guest Experience Lead

Compass Group USA; Boston (MA); On-site; USD 41,000 - 44,000; Part time

Benefits offered by this job

Medical

Vision

Life Insurance/AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Job summary

Compass Group USA’s Rapport division is seeking a Front Desk Administrator (Temp) in the Boston area to be the frontline contact for associates and guests. You will greet visitors, verify requirements, and maintain a welcoming environment in a fast-paced hospitality setting.

Minimum 1–3 years in hospitality, with a Bachelor’s Degree preferred or equivalent experience, and proficiency in Excel, Word and Outlook.

Qualifications

• Bachelor’s Degree preferred; or equivalent hospitality experience.
• Minimum of 1-3 years of experience in hospitality industry
• Proficiency in Excel, Word and Outlook
• Strong interpersonal communication and customer service skills
• Ability to create and maintain a welcoming, hospitable environment
• Ability to work in a fast paced environment and under varying stressful conditions with a patient, calm and friendly demeanor
• Resourcefulness, professionalism, and poise

Responsibilities

• Welcomes customers to the workplace, confirms their requirements, and orients consequently
• Walks the space and is visible throughout the day to communicate with employees, gather their feedback, and assist them with their needs
• Collaborates to solve problems and resolvespontaneous and unique situationsRemains aware of and prepares for major events, visits, presentations, etc.
• Maintains continual communication and interfaces with all departments throughout the site
• Answers and properly directs incoming calls in a friendly and professional manner
• Performs other duties as assigned

Skills

Interpersonal communication

Customer service

Hospitality experience

Excel

Word

Outlook

Education

Bachelor’s Degree preferred; or equivalent hospitality experience

Job description

Compass Group USA’s Rapport division is seeking a Front Desk Administrator (Temp) in the Boston area to be the frontline contact for associates and guests. You will greet visitors, verify requirements, and maintain a welcoming environment in a fast-paced hospitality setting.

Minimum 1–3 years in hospitality, with a Bachelor’s Degree preferred or equivalent experience, and proficiency in Excel, Word and Outlook.