Front Desk Administrator — Medical Office & Patient Experience

Curalta Foot & Ankle; Lansdale (Montgomery County); On-site; USD 25,000 - 29,000; Full time

Job summary

Curalta Foot + Ankle, LLC in Lansdale, PA is seeking a Full Time Front Desk Administrator to be the first and last point of contact for patients, delivering an Above & Beyond patient service experience.

The FDA greets patients, assists with forms, registers new patients in EMR, handles check-in/out, confirms appointments, answers calls and emails, and ensures HIPAA and OSHA compliance. HS diploma and 2+ years medical reception experience required.

Qualifications

• HS Diploma or GED required.
• 2+ years' experience in medical reception.

Responsibilities

• Greet patients on arrival and bid them farewell.
• Register new patients into the EMR with accuracy and verify insurance.
• Check-in and check-out patients, collect copays and balances.
• Schedule follow-up appointments and confirm details by phone.
• Answer calls and emails promptly with professionalism.
• Scan documents into patient charts and ensure data accuracy.
• Maintain HIPAA compliance and OSHA safety standards.
• Run daily close reports and balance transactions where applicable.
• Perform other related duties as assigned.

Skills

Multi-tasking

Time management

Professional demeanor

Customer service

Detail-oriented

Team player

Education

HS Diploma/GED

Job description

Curalta Foot + Ankle, LLC in Lansdale, PA is seeking a Full Time Front Desk Administrator to be the first and last point of contact for patients, delivering an Above & Beyond patient service experience.

The FDA greets patients, assists with forms, registers new patients in EMR, handles check-in/out, confirms appointments, answers calls and emails, and ensures HIPAA and OSHA compliance. HS diploma and 2+ years medical reception experience required.