Patient Experience Front Desk Lead

Curalta; Lansdale (Montgomery County); Sur place; USD 36 000 - 48 000; Plein temps

Résumé du poste

Curalta Foot + Ankle, LLC in Lansdale, PA is seeking a Full Time Front Desk Administrator to greet patients, register new patients in the EMR, verify insurance eligibility, collect copays, and schedule follow-up appointments. This role emphasizes courteous, accurate front-desk service to create a welcoming patient experience.

The FDA is the first and last point of contact, responsible for answering phones and emails, processing forms, and ensuring HIPAA/OSHA compliance while supporting a

Qualifications

• HS Diploma/GED equivalent required.
• 2+ years' experience in medical reception.

Responsabilités

• Greet patients upon arrival and assist with check-in/check-out processes.
• Register new patients into the EMR with accurate demographics and insurance status.
• Verify insurance eligibility and scan documents into patient charts.
• Confirm and balance daily transactions, including copays and balances.
• Schedule follow-up appointments and confirm physician details.
• Answer phones and emails with a courteous, professional manner.
• Ensure HIPAA and OSHA compliance to protect patient information and safety.
• Perform other related duties as assigned.

Connaissances

Multi-tasking

Time management

Customer service

Detail-oriented

Team player

Formation

HS Diploma/GED

Outils

EMR System

Description du poste

Curalta Foot + Ankle, LLC in Lansdale, PA is seeking a Full Time Front Desk Administrator to greet patients, register new patients in the EMR, verify insurance eligibility, collect copays, and schedule follow-up appointments. This role emphasizes courteous, accurate front-desk service to create a welcoming patient experience.

The FDA is the first and last point of contact, responsible for answering phones and emails, processing forms, and ensuring HIPAA/OSHA compliance while supporting a