Front Desk & Administrative Support

Hill Bros transportation; Omaha (NE); On-site; USD 34,000 - 46,000; Full time

Job summary

Hill Bros transportation in Omaha is seeking an organized Front Desk & Administrative Support member to join our office. This role supports Recruiting, Safety, and HR, handling phones, driver applications, data entry, and website updates to keep operations running smoothly.

The successful candidate will support multiple departments, maintain websites, process driver applications, and manage routine administrative tasks.

Qualifications

• Strong organizational and communication skills.
• Attention to detail and accuracy in data entry and record-keeping.
• Professional demeanor when interacting with drivers, customers, and vendors.
• Ability to manage multiple priorities and adapt to shifting needs throughout the day.
• Ability to handle confidential information with discretion.
• Basic computer proficiency; MS Office familiarity.
• Prior administrative/front desk or customer service experience.
• Transportation or logistics experience is a plus.

Responsibilities

• Answer and direct incoming calls; greet visitors and maintain a professional front desk.
• Enter and process customer and order information accurately.
• Maintain customer websites and portals with required updates.
• Process driver applications and provide administrative support to the Recruiting team.
• Research and obtain missing bills of lading; assist with detention reporting.
• Schedule appointments and coordinate administrative tasks across departments.
• Order and maintain office supply inventory.
• Scan documents, run monthly reports, and support the Safety team.
• Run birthday and anniversary reports and send cards to drivers in support of HR.

Skills

Organizational skills

Communication skills

Attention to detail

Professional demeanor

Multi-tasking

Discretion with confidential info

Administrative experience

Transportation/logistics experience

Microsoft Office

Tools

Microsoft Office

Job description

About the Role

Hill Bros is looking for an organized, dependable, and personable team member to join our Omaha office as our Front Desk & Administrative Support professional. This is a multi-faceted role supporting several departments - from answering phones and processing driver applications to data entry, customer website updates, and routine support for our Recruiting, Safety, and HR teams. If you thrive in a busy environment, enjoy variety in your day, and take pride in keeping things running smoothly behind the scenes, we'd love to hear from you.

What You'll Do

• Answer and direct incoming calls; greet visitors and maintain a professional front desk
• Enter and process customer and order information accurately
• Maintain customer websites and portals with required updates
• Process driver applications and provide administrative support to the Recruiting team
• Research and obtain missing bills of lading; assist with detention reporting
• Schedule appointments and coordinate administrative tasks across departments
• Order and maintain office supply inventory
• Scan documents, run monthly reports, and support the Safety team
• Run birthday and anniversary reports and send cards to drivers in support of HR

What We're Looking For

• Strong organizational and communication skills
• Attention to detail and accuracy in data entry and record-keeping
• Professional demeanor when interacting with drivers, customers, and vendors
• Ability to manage multiple priorities and adapt to shifting needs throughout the day
• Ability to handle confidential information with discretion
• Basic computer proficiency required; Microsoft Office Suite familiarity preferred
• Prior administrative, front desk, or customer service experience preferred
• Transportation or logistics experience a plus

Why Hill Bros?

Hill Administrative Services is part of the Hill Brothers family of transportation companies - a family-owned business in Omaha built on seven core values: Tradition, Give a Sh*t, We Not Me, Adaptable, Relentless, Spirit of Service, and Forward-Thinking. We're a team that supports each other and takes pride in what we do.
Hill Administrative Services, Inc. is an Equal Opportunity Employer.