Front Desk & Administrative Support

The University of New Mexico; Albuquerque (NM); On-site; USD 15,000 - 22,000; Full time

Job summary

The Grief Center at The University of New Mexico is seeking a Front Desk & Administrative Support student employee for the Main Albuquerque campus. The role supports staff with front desk duties, phones, light clerical tasks and general administration in a welcoming environment.

The position is off-campus Work Study, requires enrollment in UNM's Work Study program (minimum 6 credits each fall and spring), and offers 20 hours per week at $13.50 per hour.

Qualifications

• Must be enrolled in UNM Work Study program with a minimum of 6 credits in fall and spring.
• Front desk, phones, light clerical tasks and general administration.
• Organized, detail-oriented and able to manage time effectively.

Responsibilities

• Greet and screen visitors politely and direct to the appropriate staff.
• Answer and screen telephone calls, take messages as needed.
• Assist with copies, filing, data entry and other duties as assigned.
• Maintain a clean reception area and support events when required.
• Support staff and Executive Director with tasks as assigned.

Skills

English communication

Spanish communication

Cross-cultural

Office equipment

Education

Work Study at UNM

Job description

Requisition ID: req37360

Working Title: Front Desk & Administrative Support

Pay: $13.50 Hourly

Campus: Main - Albuquerque, NM

Department: Off Campus Work Study (454F)

Employment Type: Student Employment

Status: Non-Exempt

Background Check Required: Yes

Position Summary

Organization: The Grief Center

Location: 4125 Carlisle Blvd NE, Albuquerque, NM 87107

An Off-Campus Work-Study Position - MUST have a Work-Study Award

Position Purpose:

Provide general administrative assistance to staff at The Grief Center (TGC) and the Center for Hope and Healing. This will include but is not limited to staffing the front desk and answering phones, copying, filing, light pickup, general administration support and other duties as assigned. This position requires an organized individual who demonstrates an ability to follow detailed instructions, demonstrates attention to detail, and possesses excellent time management skills.

Essential Duties

• Greet and screen visitors with grace and courtesy.
• Direct tenant clients to the Wellness Suite waiting area and/or announce them to the tenant as per their preferred method.
• Notify appropriate TGC staff of visitors and either have them wait in the lobby or escort them to the appropriate staff member’s office.
• Answer and screen telephone calls, forwarding calls or taking messages as appropriate.
• Receive deliveries and forward all materials delivered to the appropriate staff member in a timely manner.
• Assist the TGC staff with copies, communication (phone calls, emails), workflow, data entry or other duties as needed.
• Maintain a clean and organized reception area, including wiping countertops, tables, door handles, glass and door at least weekly or more often as needed.
• Support TGC events with registration, sign-in sheets, and set-up/clean-up, as needed.
• Support the Executive Director and Administrative Manager with tasks assigned.
• Other duties as assigned.

20 hours per week

Equal Employment Opportunity

Equal Employment Opportunity

TGC provides equal employmentopportunities to all qualified individuals without regard to race, creed,color, religion, national origin, age, sex, marital status, sexual orientation,or non-disqualifying physical or mental handicap or disability.

Americans with DisabilitiesAct

Applicants as well as employeeswho are or become disabled must be able to perform the essential duties &responsibilities either unaided (or wherever possible with reasonableaccommodation). The organization shall determine reasonable accommodation on acase-by-case basis in accordance with applicable law.

Job Responsibilities

The previous statements reflect the general duties,responsibilities and competencies considered necessary to performtheessential duties & responsibilities of the job and should not beconsidered as a detailed description of all the work requirements of theposition. TGC may change the specific job duties with or without prior noticebased on the needs of the organization.

Preferred Qualifications

• SKILLS AND KNOWLEDGE
• Ability to communicate in English, both orally and in writing
• Ability to communicate in Spanish, both orally and in writing
• Ability to relate well in cross-cultural environments
• Standard office equipment (phone, fax, copier, scanner, voice mail, email)
• Education Level:
• Work Study position through the University of New Mexico. Must be enrolled in a minimum of 6 credit hours in the fall and 6 credit hours in the spring at the University of New Mexico.
• WORK ENVIRONMENT/PHYSICALREQUIREMENTS
• Physical requirements include walking, standing,sitting, stooping, kneeling, squatting, and reaching. The workplace requires use of a computerand standard office equipment. Required to lift or move up to 25 poundsunassisted and 26+ assisted.

University Commitment

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisionswithout regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or anyother protected class.