Front Desk Administrative Specialist – Public Safety

Metropolitan Council; Minneapolis (MN); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Free parking

Free bus/rail transportation

Job summary

The Metropolitan Council’s Metro Transit Police Department seeks a Principal Administrative Specialist to deliver critical administrative support at the West Command front desk. You will greet guests, manage calls, route visitors, and handle mail and supplies with confidentiality, under limited supervision.

This essential onsite role supports daily operations, requiring strong organizational skills, attention to detail, and the ability to work with sensitive information.

Qualifications

• Knowledge of standard clerical procedures and office terminology.
• Experience handling confidential information and awareness of police terminology is a plus.
• Proficiency with Microsoft Office Suite and data entry accuracy.

Responsibilities

• Answer front desk calls and greet visitors, routing to appropriate staff.
• Open and distribute mail and process requisitions.
• Answer correspondence and coordinate services (maintenance, supplies, mail, files).
• Maintain division files and records with confidentiality.
• Develop and coordinate routines and procedures for efficient office operations.
• Maintain knowledge of departmental procedures and standards.

Skills

Customer service

Microsoft Office

Communication skills

Typing

Data entry

Education

High school diploma or equivalent

Associate's degree or higher

Job description

The Metropolitan Council’s Metro Transit Police Department seeks a Principal Administrative Specialist to deliver critical administrative support at the West Command front desk. You will greet guests, manage calls, route visitors, and handle mail and supplies with confidentiality, under limited supervision.

This essential onsite role supports daily operations, requiring strong organizational skills, attention to detail, and the ability to work with sensitive information.