Front Desk Administrative Specialist - Public Safety

Metropolitan Council; Minneapolis (MN); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Free parking or transit access

Job summary

The Metropolitan Council, serving the Twin Cities region, seeks a Principal Administrative Specialist for the Metro Transit Police Department. Based at the West Command front desk, you will greet guests, route calls, handle mail, and support daily administrative operations with discretion.

This on-site role emphasizes customer service, accuracy, and adherence to procedures while coordinating with multiple teams. Strong MS Office skills and ability to manage confidential information are essential.

Qualifications

• High school diploma or equivalent with 4+ years in office administration or association experience.
• Associate's degree or higher with 2+ years in office administration.

Responsibilities

• Answer the front desk telephone and door and assist and/or route calls and visitors to appropriate persons.
• Open and distribute mail, prepare check and purchase requisitions and maintain division files.
• Review and answer correspondence.
• Arrange and direct services such as maintenance repair, supplies, mail, and files.
• Order and maintain necessary office supplies for print/copy machine areas.
• Perform administrative support which regularly requires interpretation.
• Develop and coordinate work procedures such as recordkeeping systems, forms control, office layout, to create new systems or revise established procedures.
• Responsible for maintaining extensive knowledge of departmental procedures.
• Maintain confidential information.
• Other duties and projects as assigned based upon department or Chief of Police needs.

Skills

Front desk

Customer service

Microsoft Office

Administrative support

Communication skills

Data entry

Knowledge of procedures

Police terminology

Education

High school diploma or equivalent

Associate's degree or higher

Tools

Microsoft Office Suite

Job description

The Metropolitan Council, serving the Twin Cities region, seeks a Principal Administrative Specialist for the Metro Transit Police Department. Based at the West Command front desk, you will greet guests, route calls, handle mail, and support daily administrative operations with discretion.

This on-site role emphasizes customer service, accuracy, and adherence to procedures while coordinating with multiple teams. Strong MS Office skills and ability to manage confidential information are essential.