Front Desk & Administrative Operations Lead

MC Machinery Systems Inc.; Elk Grove Village (IL); Vor Ort; USD 48.000 - 64.000; Vollzeit

Zusammenfassung

MC Machinery Systems Inc. seeks a Reception & Administrative Operations Specialist to lead front-desk responsibilities at our corporate headquarters.

You will be the central hub for communications, sales support, logistics, and executive coordination, ensuring accuracy and a customer‑focused approach. You will manage calls, emails, and scheduling with Outlook/Zoom Phone, coordinate visitor onboarding, and assist with CRM and ERP processes across divisions.

Aufgaben

• Serve as the primary receptionist by greeting visitors, managing sign-ins, distributing badges, and maintaining a professional and secure lobby environment.
• Manage inbound calls through Zoom Phone, route inquiries to appropriate departments, and oversee general email inbox and web contact form communications.
• Coordinate visitor vetting, interview arrivals, and new hire onboarding notifications with HR and management.
• Manage calendars, conference rooms, and meeting logistics in Microsoft Outlook, including recurring meetings, room reservations, and A/V coordination.
• Coordinate weekly machine demonstrations and onsite events, including scheduling, logistics, room setup, and communication with stakeholders.
• Maintain conference room readiness, meeting signage, and collaboration supplies; coordinate with Facilities and IT as needed.
• Process and distribute incoming mail and prepare domestic and international shipments, including documentation and tracking updates.
• Manage sales lead distribution across divisions, ensure complete information, and support CRM data accuracy.
• Operate production printers for sales literature, maintain inventory of printed materials, and support trade show preparation.
• Maintain office supply inventory, manage vendor orders, and assist with purchasing through Microsoft Dynamics AX or similar ERP systems.
• Maintain administrative procedures, internal directories, and documentation to ensure accurate and up‑to‑date operational processes.
• Other duties as assigned

Jobbeschreibung

MC Machinery Systems Inc. seeks a Reception & Administrative Operations Specialist to lead front-desk responsibilities at our corporate headquarters.

You will be the central hub for communications, sales support, logistics, and executive coordination, ensuring accuracy and a customer‑focused approach. You will manage calls, emails, and scheduling with Outlook/Zoom Phone, coordinate visitor onboarding, and assist with CRM and ERP processes across divisions.