Front Desk & Administrative Coordinator – HOA/Property Mgmt

Pmp Management; Diamond Bar (CA); On-site; USD 40,000 - 56,000; Full time

Job summary

PMP Management is seeking a motivated Front Desk Administrative Coordinator for Diamond Bar Country Estates in Diamond Bar, CA. You will provide friendly, professional reception, handle inquiries, and support HOA operations from the DCE office.

Responsibilities include coordinating access devices, architectural applications, clubhouse reservations, and clerical tasks, while maintaining records and facilitating timely communications with homeowners and staff.

Qualifications

• High school diploma or GED required.
• Two-year associate degree or higher preferred.
• 1–3 years administrative/front desk/customer service/HOA experience preferred.
• Experience in HOA administration, access devices, architectural applications, or clubhouse reservations is a plus.
• Excellent customer service and desire to provide extraordinary service.

Responsibilities

• Serve as front desk contact for residents and visitors.
• Answer phones, screen inquiries, and direct to appropriate staff.
• Maintain calendars, contact lists, and internal reference documents.
• Prepare reports, letters, and other documents for community management staff.
• Coordinate access devices, clubhouse reservations, and architectural applications.
• Assist with billing logs, records, and general administrative tasks.

Skills

Customer service

Communication

Organizational

Multitasking

Problem solving

Confidentiality

Scheduling

Team collaboration

Education

High school diploma or GED

Associate degree or higher preferred

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

PMP Management is seeking a motivated Front Desk Administrative Coordinator for Diamond Bar Country Estates in Diamond Bar, CA. You will provide friendly, professional reception, handle inquiries, and support HOA operations from the DCE office.

Responsibilities include coordinating access devices, architectural applications, clubhouse reservations, and clerical tasks, while maintaining records and facilitating timely communications with homeowners and staff.