Front Desk, Associate (Part Time)

Partners Community Management; Pasadena (CA); On-site; USD 35,000 - 45,000; Full time

Job summary

Partners Community Management in Pasadena, California, is seeking a motivated individual to serve as the initial point of contact for residents and guests. Responsibilities include greeting visitors, answering calls, and providing assistance to residents in accordance with community guidelines.

The ideal candidate should be well-groomed, articulate, and organized, with excellent communication skills and proficiency in MS Office. Interested applicants are encouraged to submit a cover letter and resume.

Qualifications

• Familiar with MS Office applications.
• Excellent communication skills, both verbal and written.

Responsibilities

• Greet residents and guests in a welcoming manner.
• Answer telephones and assist with inquiries.
• Maintain work station and common areas.

Skills

MS Office proficiency

Excellent communication skills

Job description

Partners Community Management is in the business of providing full service, distinctive management services to homeowner associations in Los Angeles County. If you are looking to work with quality people and share an enthusiasm in helping to improve the quality of the association and building relationships then we should talk.

Job Description

This individual is the initial contact for people entering or calling the association. Therefore, this individual must be well groomed and exhibit a professional appearance, be polite, articulate and organized. Under the direction of the Community Manager, they will be expected to gain a working knowledge of the Association’s rules, policies and procedures, as well as familiarity with the amenities and equipment in order to assist the community manager.

Duties and Responsibilities:

• Greet residents, guests, and others by name in a welcoming and professional manner
• Answer telephones, acknowledge everyone who enter the community
• Politely answer questions, provide information, and assist in accordance with the Associations rules and regulations
• Receive and respond to resident correspondencein accordance to Community Manager’s established procedures or as appropriate
• Assist residents with issues or problems that do not require Community Manager’s involvement.
• Maintain the appearance of your work station, Library and property.
• Assist residents with Association’s common area room and amenities reservation request
• Report any issues to the Community Manager; follow up until completion
• Communicate weekly with residents activities, events, and services that may be of use or interest.
• Distribute, log, and program fobs, transponders, and clickers for residents as directed by Management; log and distribute keys, parking passes, packages, and lock box access.

Qualifications

• Familiar with and able to useMS Office
• Excellent communication skills, verbal and written

Additional Information

Please submit a cover letter along with the resume. All your information will be kept confidential according to EEO guidelines.