Front Desk Administrative Coordinator - FT

Derrick Companies; New Richmond (WI); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401k retirement plan

Vacation pay

Yearly bonus

Referral program

Job summary

Derrick Companies in New Richmond, WI is seeking a Front Desk Administrative Coordinator to create a welcoming client experience and provide essential admin support for remodeling projects.

In this full-time, on-site role, you will greet clients, manage calls, order supplies, assist with invoices and data entry, and support the Remodeling Project Manager and Sales Team while contributing to a collaborative, community-focused culture.

Qualifications

• Friendly, approachable personality with a strong customer service mindset.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask, prioritize, and adapt in a busy office environment.
• Dependability, initiative, and willingness to help wherever needed.
• Proficiency in Microsoft Office, including Outlook, Word, and Excel.
• Previous administrative, receptionist, or customer service experience preferred.

Responsibilities

• Greet homeowners, prospective clients, vendors, and visitors, making everyone feel welcome when they walk through our doors.
• Answer and direct incoming phone calls and respond to general inquiries.
• Serve as a helpful and professional first point of contact for our clients, homeowners and team.
• Order and maintain office supplies, construction materials, and project-related items.
• Prepare and process purchase orders and assist with project-related accessory ordering.
• Assist with invoices, filing, data entry, organizing project paperwork and maintaining records.
• Provide administrative support to Remodeling Project Manager and Remodeling Sales Team.
• Assist with office activities, company events, and special projects.
• Provide additional administrative support as needed.

Skills

Customer service mindset

Multitasking

Organizational skills

Professional communication

Tools

Microsoft Office

Job description

Be the welcoming face of a family-owned company that has been building relationships since 1967!

At Derrick Companies, we believe building a home is about more than construction. It's about relationships, trust, and creating an exceptional experience for our homeowners. As a multi-generational, family-owned company, we take pride in our craftsmanship, our people, and the partnerships we've built within our community.

We are looking for a friendly, organized, and dependable Front Desk Administrative Coordinator to join our team. This position plays an important role in creating a positive first impression for our homeowners, clients, vendors, and visitors while providing valuable administrative and project support to our growing team. If you enjoy working with people, juggling a variety of responsibilities, and being part of a collaborative team, we'd love to meet you!

What You'll Do

Create a Welcoming Client Experience

• Greet homeowners, prospective clients, vendors, and visitors, making everyone feel welcome when they walk through our doors.
• Answer and direct incoming phone calls and respond to general inquiries.
• Serve as a helpful and professional first point of contact for our clients, homeowners and team.

Support Our Teams

• Order and maintain office supplies, construction materials, and project-related items.
• Prepare and process purchase orders and assist with project-related accessory ordering.
• Assist with invoices, filing, data entry, organizing project paperwork and maintaining records.
• Provide administrative support to Remodeling Project Manager and Remodeling Sales Team.
• Assist with office activities, company events, and special projects.
• Provide additional administrative support as needed.

What We're Looking For

• A friendly, approachable personality with a strong customer service mindset.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• The ability to multitask, prioritize, and adapt in a busy office environment.
• Dependability, initiative, and a willingness to jump in wherever help is needed.
• Proficiency in Microsoft Office, including Outlook, Word, and Excel.
• Previous administrative, receptionist, or customer service experience preferred.

Why Join Derrick Companies?

At Derrick, you're not just joining a company; you're becoming part of a team that values relationships, shared success, and the people behind every home we build. As a family-owned business with deep roots in our community, we offer the opportunity to work alongside a dedicated team that takes pride in what we do and how we do it. Every role contributes to the experience we deliver to our homeowners and the success of our company.

Full Time Hours: 8:00 am - 4:30 pm

Part Time Hours: 8:30 am - 3:0 pm M, TU, TH, F

Work Environment and Benefits

Derrick Companies is located in New Richmond, WI. Dress code is business casual and the work environment is relaxed.

Competitive wages.

• Medical insurance
• Dental insurance
• 401k retirement plan
• Vacation pay
• Yearly bonus potential based on company performance
• Referral program