Front Desk & Administrative Assistant

Chopra Plastic Surgery; Town of Florida (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Chopra Plastic Surgery in Miami, FL is seeking a sharp, organized Front Desk & Administrative Assistant to deliver a superior patient experience at the front desk while supporting the Practice Manager with administrative tasks.

You will welcome patients, manage calls and texts, handle scheduling, payments, and forms, and keep the office organized. A minimum of two years in a medical front desk role is preferred, with bilingual English/Spanish a plus.

Qualifications

• Minimum of 2 years in front desk or medical office roles.
• Experience in plastic surgery or luxury service is a plus.
• Strong multitasking, organization, and time-management skills.
• Excellent attention to detail and follow-through.
• Professional written and verbal communication.
• Proficient with computers, scheduling systems, and office software.
• Bilingual English and Spanish preferred.

Responsibilities

• Welcome patients with a warm, professional front desk experience.
• Answer and manage phone calls, texts, emails, and patient requests.
• Check patients in/out, collect payments, and ensure forms are complete.
• Schedule appointments and maintain an organized schedule.
• Communicate appointment instructions and practice policies clearly.
• Keep front desk and patient areas organized and presentable.
• Assist Practice Manager with reports, scheduling, follow-ups, and admin tasks.
• Track outstanding items and ensure deadlines are met.
• Communicate with staff, vendors, and external contacts as needed.
• Handle sensitive patient and business information discreetly.
• Identify issues early and escalate appropriately.
• Assist with additional office needs and special projects.

Skills

Multitasking

Organization

Time management

Attention to detail

Communication

Computer skills

Calm under pressure

Reliability

Punctuality

Ownership

Feedback receptiveness

Bilingual English/Spanish

Tools

Scheduling software

Job description

Job Description

Job Description

Plastic Surgery Practice – Miami, Florida

We are looking for a sharp, organized, and dependable Front Desk & Administrative Assistant to join our plastic surgery practice. This position is ideal for someone who can provide an excellent patient experience at the front desk while also assisting the Practice Manager with administrative tasks as needed.

The right person will be a quick thinker who can manage several responsibilities at once without allowing details to be missed. We need someone who takes initiative, communicates well, follows through, and can recognize what needs attention without always having to be reminded.

Responsibilities

• Welcome patients and provide a professional, warm, and polished experience
• Answer and manage phone calls, text messages, emails, and patient requests
• Check patients in and out, collect payments, and confirm required forms are completed
• Schedule appointments and maintain an organized patient schedule
• Communicate clearly with patients regarding appointments, instructions, and practice policies
• Keep the front desk and patient areas organized and presentable
• Assist the Practice Manager with reports, documents, scheduling, follow-ups, and other administrative tasks
• Help track outstanding items and ensure tasks are completed by their deadlines
• Communicate with staff, vendors, and outside contacts when requested
• Handle sensitive patient and business information with discretion
• Identify issues early and bring them to the appropriate person’s attention
• Assist with additional office needs and special projects as assigned

Qualifications

• At least two years of front desk, medical office, administrative assistant, or executive assistant experience preferred
• Medical, plastic surgery, cosmetic, or luxury-service experience is a plus
• Strong multitasking, organization, and time-management skills
• Excellent attention to detail and follow-through
• Professional written and verbal communication
• Comfortable using computers, scheduling systems, email, and office programs
• Able to remain calm and organized in a busy environment
• Reliable, punctual, and willing to take ownership of responsibilities
• Able to accept direction and feedback professionally
• Bilingual English and Spanish is preferred

The Ideal Candidate

You are proactive, resourceful, and able to think ahead. You understand that every patient interaction reflects the practice. You can shift between greeting a patient, answering the phone, handling the schedule, and completing an administrative task while remaining professional and accurate.

This is not a position for someone who needs constant reminders or becomes easily overwhelmed. We are looking for someone who takes pride in their work, notices the small details, and follows tasks through to completion.

Schedule

Full-time, in-person position in Miami, Florida. Specific schedule and compensation will be discussed during the interview.