Polished Front Desk & Admin Pro — Miami

Chopra Plastic Surgery; Town of Florida (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Chopra Plastic Surgery in Miami, FL is seeking a sharp, organized Front Desk & Administrative Assistant to deliver a superior patient experience at the front desk while supporting the Practice Manager with administrative tasks.

You will welcome patients, manage calls and texts, handle scheduling, payments, and forms, and keep the office organized. A minimum of two years in a medical front desk role is preferred, with bilingual English/Spanish a plus.

Qualifications

• Minimum of 2 years in front desk or medical office roles.
• Experience in plastic surgery or luxury service is a plus.
• Strong multitasking, organization, and time-management skills.
• Excellent attention to detail and follow-through.
• Professional written and verbal communication.
• Proficient with computers, scheduling systems, and office software.
• Bilingual English and Spanish preferred.

Responsibilities

• Welcome patients with a warm, professional front desk experience.
• Answer and manage phone calls, texts, emails, and patient requests.
• Check patients in/out, collect payments, and ensure forms are complete.
• Schedule appointments and maintain an organized schedule.
• Communicate appointment instructions and practice policies clearly.
• Keep front desk and patient areas organized and presentable.
• Assist Practice Manager with reports, scheduling, follow-ups, and admin tasks.
• Track outstanding items and ensure deadlines are met.
• Communicate with staff, vendors, and external contacts as needed.
• Handle sensitive patient and business information discreetly.
• Identify issues early and escalate appropriately.
• Assist with additional office needs and special projects.

Skills

Multitasking

Organization

Time management

Attention to detail

Communication

Computer skills

Calm under pressure

Reliability

Punctuality

Ownership

Feedback receptiveness

Bilingual English/Spanish

Tools

Scheduling software

Job description

Chopra Plastic Surgery in Miami, FL is seeking a sharp, organized Front Desk & Administrative Assistant to deliver a superior patient experience at the front desk while supporting the Practice Manager with administrative tasks.

You will welcome patients, manage calls and texts, handle scheduling, payments, and forms, and keep the office organized. A minimum of two years in a medical front desk role is preferred, with bilingual English/Spanish a plus.