Front Desk Administrative Assistant

South Jersey Physical Therapy, LLC; Marlton (NJ); On-site; USD 21,000 - 30,000; Part time

Job summary

South Jersey Physical Therapy is hiring a Front Desk Administrative Assistant to be the warm, organized first point of contact for patients. This part-time role covers evenings on Mon, Tue, Thu 5:00–7:00 PM and a full day on Wed 9:00 AM–6:00 PM, with a busy front-office environment.

You’ll support scheduling, intake, and general office tasks while conveying the clinic’s holistic approach. The ideal candidate is a clear communicator, reliable, and comfortable with Google Suite, patient

Qualifications

• Personable and organized front desk candidate with strong communication skills.
• Capable of handling scheduling, intake calls, and patient follow-ups.
• Comfortable with basic computer tools and Google Suite applications.

Responsibilities

• Answer calls, texts, and emails promptly and professionally.
• Manage scheduling and rescheduling of patient appointments.
• Guide new patients through the booking process and intake calls.
• Follow up with leads to keep prospective patients engaged.
• Greet patients and maintain a welcoming office environment.
• Explain the clinic’s holistic approach to prospective patients.
• Maintain accurate patient records and support general office tasks.

Skills

Clear communication

Organizational skills

Customer service

Scheduling

Google Suite

Tools

Google Calendar

Gmail

Job description

Now Hiring A Front Desk Administrative Assistant

We are looking for a warm, organized, and dependable Front Desk Administrative Assistant to be the first voice and face our patients connect with. This is a part‑time role covering evening hours on Mondays, Tuesdays, and Thursdays from 5:00 to 7:00 PM, plus a full day on Wednesdays from 9:00 AM to 6:00 PM.

South Jersey Physical Therapy and Functional Wellness isn’t a typical physical therapy clinic. We combine Eastern medicine, functional medicine, and regenerative technology to help patients get to the root cause of their pain instead of just chasing symptoms. Our team lives by the belief that people deserve more life in their years, not just more years in their life, and we’re looking for someone who genuinely wants to be part of that mission, not just answer phones.

You’ll be an essential part of the patient experience from the very first phone call or text. This role is perfect for someone who loves people, thrives in a fast‑paced front office, and takes pride in making every patient feel heard, valued, and taken care of.

What You’ll Do:

• Answer and return phone calls, texts, and emails promptly and professionally
• Manage scheduling and rescheduling of patient appointments
• Handle intake calls and guide new patients through the booking process
• Follow up with and nurture leads so no prospective patient falls through the cracks
• Greet patients warmly as they arrive and help create a welcoming office environment
• Communicate our clinic’s unique, holistic approach so prospective patients understand why we’re different and why we’re the right fit for them
• Maintain accurate patient records and support general office organization

What We’re Looking For:

• A friendly, clear communicator who is comfortable on the phone and in writing
• Strong organizational and multitasking skills, with the ability to stay on top of scheduling and follow‑ups
• Reliable and punctual, with a professional and patient demeanor
• Comfortable with basic computer skills, including the Google suite
• Prior experience in a front desk, customer service, or office coordinator role is a plus
• A background or interest in health, wellness, or medical terminology is a plus, but not required, we’ll help you learn our approach
• A genuine enthusiasm for learning about holistic health and helping people feel confident in their care

Why Join Us:

You’ll be joining a small, locally owned, close‑knit, mission‑driven team that treats patients like people, not just appointments. We’ll teach you everything you need to know about our approach so you can speak to it with confidence, and we value team members who want to grow alongside the practice. If you’re someone who takes pride in being the calm, capable voice on the other end of the phone, we’d love to meet you.