Front Desk Administrative Assistant

Family Service League; Bay Shore (NY); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Health and Dental Insurance

Vision Insurance

Flexible Spending Account (FSA)

Retirement Savings Plan with 5% match

Life and AD&D Insurance

Generous PTO

Up to 11 paid Holidays

Paid Sick Leave

Student Tuition Remission Program

Employee Assistance Program (EAP)

Short-Term and Long-Term Disability

Employee Discounts and more

Job summary

Family Service League is seeking a full-time Front Desk Administrative Assistant for the Family Recovery Center (FRC) in Bay Shore, NY. The Administrative Assistant will handle general administrative and clerical functions and interact with clients by phone or in-person to help navigate clinic services, schedule appointments, and assist with related paperwork.

The position offers a comprehensive benefits package and opportunities to support clients across our mental health and social services

Qualifications

• High School Diploma or equivalent required.
• Minimum of two years of related experience in an office setting required.
• Ability to multi-task, have excellent customer service skills and work as part of a team.
• Strong verbal and written communication skills required.
• Proficient computer skills, including Microsoft Office required.
• Bilingual in Spanish preferred.

Responsibilities

• The Administrative Assistant will greet and interact with clients, visitors, and referral sources.
• Perform electronic data entry and record keeping.
• Maintain an onsite presence to serve as the first point of contact for clients and visitors.
• Assist supervisory staff with required statistical data collection and reporting.
• The Administrative Assistant will assist with supply order.
• Assist with operation of technology, including phones, computers, copiers/scanners, and fax machines.
• Assist with completion of insurance paperwork, including prior authorizations for treatment.
• Help maintain a positive and productive work environment.
• Assist with coverage at other locations as needed.
• Maintain positive working relationships with others both internally and externally to achieve goals of the organization.
• The Administrative Assistant will work cooperatively and effectively with others to set goals, resolve problems and make decisions.
• Work with Facility Manager to set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and activities.
• All other duties as assigned.

Skills

Customer service

Multi-tasking

Teamwork

Verbal communication

Written communication

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Established in 1926, Family Service League is a social services agency transforming lives and communities through mental health, addiction, housing, and essential human services with more than 60 social service programs in over 20 locations.

SCHEDULE:

Monday 9:00am-5:00pm

Tuesday 9:00am- 5:00pm

Wednesday 9:00am - 5:00pm

Thursday 9:00am- 5:00pm

Friday 9:00am- 5:00pm

SUMMARY:

Family Service League is seeking a full-time Front Desk Administrative Assistant for the Family Recovery Center (FRC) in Bay shore, NY. The Administrative Assistant will handle general administrative and clerical functions. The Administrative Assistant will be responsible for interacting with clients by phone or in-person to help navigate clinic services, scheduling appointments, and assisting with the completion of related paperwork.

We offer a generous benefits package including the following:

• Health and Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Retirement Savings Plan with a 5% employer contribution
• Life and AD&D Insurance
• Generous PTO (paid time off)
• Up to 11 paid Holidays
• Paid Sick Leave
• Student Tuition Remission Program
• Employee Assistance Program (EAP)
• Company paid Short-Term and Long-Term Disability
• Employee Discounts and more!

RESPONSIBILITIES:

• The Administrative Assistant will greet and interact with clients, visitors, and referral sources.
• Perform electronic data entry and record keeping.
• Maintain an onsite presence to serve as the first point of contact for clients and visitors.
• Assist supervisory staff with required statistical data collection and reporting.
• The Administrative Assistant will assist with supply order.
• Assist with operation of technology, including phones, computers, copiers/scanners, and fax machines.
• Assist with completion of insurance paperwork, including prior authorizations for treatment.
• Help maintain a positive and productive work environment.
• Assist with coverage at other locations as needed.
• Maintain positive working relationships with others both internally and externally to achieve goals of the organization.
• The Administrative Assistant will work cooperatively and effectively with others to set goals, resolve problems and make decisions.
• Work with Facility Manager to set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and activities.
• All other duties as assigned.

QUALIFICATIONS:

High School Diploma or equivalent required.

Minimum of two years of related experience in an office setting required.

Ability to multi-task, have excellent customer service skills and work as part of a team.

Strong verbal and written communication skills required.

Proficient computer skills, including Microsoft Office required.

Bilingual in Spanish preferred.

PHYSICAL REQUIREMENTS:

This position requires sitting for long periods of time.

Some light lifting may be required.