Administrative Support Specialist

FCA Family & Children’s Association; Town of Riverhead (NY); On-site; USD 23,000 - 33,000; Part time

Benefits offered by this job

Generous Paid Time Off

403(b) with employer contribution

Flexible Spending Account (FSA)

Pet Insurance

Short Term and Long Term Disability

Life Insurance

Employee Assistance Program (EAP)

Job summary

FCA Family & Children’s Association in Riverhead, NY is seeking an Administrative Assistant for our Clinical department. The role supports client services, appointment scheduling, and records management in a high-volume outpatient setting.

You will greet clients, coordinate workflows, and assist providers while maintaining HIPAA compliance and accurate documentation. A high school diploma is required; a healthcare office certificate or associate degree is a plus, and bilingual Spanish/English

Qualifications

• High School Diploma or Equivalent required.
• Minimum of one year of experience in a healthcare, outpatient clinic, or medical office setting.
• Bilingual in Spanish and English preferred.

Responsibilities

• Greet clients, visitors, and staff professionally.
• Schedule, confirm, and coordinate client appointments.
• Answer calls and direct inquiries.
• Maintain accurate client records in EHR systems.
• Process intake forms, billing, and documentation as assigned.
• Support providers and staff with administrative tasks and workflow coordination.
• Complete required reports and data entry by established deadlines.
• Maintain HIPAA compliance and clinic policies.
• Perform other duties to support clinic operations.

Skills

Customer service

Scheduling

Record keeping

Bilingual Spanish/English

Education

High School Diploma or Equivalent

Associate degree or certification in medical office administration

Tools

EHR systems

Job description

Location: Riverhead, NY | Schedule: Part-Time 27/hours | Status: Non-Exempt |Salary Range: $20.35/hour | Schedule: Wednesday, Thursday, Saturday

The Opportunity

Join the Family and Children's Association (FCA). We are looking for an enthusiastic and organized Administrative Assistant to bring their energy and detail-focused skills to our dynamic Clinical department.

Responsibilities

• Greet and assist clients, visitors, and staff in a professional and courteous manner
• Schedule, confirm, and coordinate client appointments
• Answer phone calls, respond to inquiries, and direct communications appropriately
• Maintain accurate client records and update electronic health record (EHR) systems
• Process intake forms, billing collections, documentation, and other administrative paperwork as assigned
• Support providers and staff with administrative tasks and workflow coordination
• Complete all agency, program, and regulatory reports, data entry, correspondence, and required documentation by established deadlines
• Function as an integral member of the interdisciplinary treatment team and participate in team meetings and in-service trainings as scheduled
• Maintain confidentiality and comply with HIPAA and agency policies and procedures
• Perform other duties and responsibilities as assigned in support of clinic operations

Qualifications

• High School Diploma or Equivalent required; associate degree or certification in medical office administration preferred
• Minimum of one (1) year of experience in a healthcare, outpatient clinic, or medical office setting
• Bilingual in Spanish and English speaking preferred

Compensation

The competitive compensation range is reflected with FCA's framework, culture, and values. Individual pay decisions will vary based on skills and experience' while still allowing for growth.

• Generous Paid Time Off
• 403(b); with generous employer contribution
• Flexible Spending Account (FSA)
• Pet Insurance
• Short Term (STD) and Long Term (LTD) Disability Insurance
• Life Insurance
• Employee Assistance Program (EAP)

FCA is proud to be an equal opportunity employer! We celebrate and are committed to creating an inclusive environment for all employees.