Front Desk Admin - Trauma-Informed Care Center

Texoma Community Center; Sherman (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-Term Disability

Wellness Credit

Paid Holidays

PTO

Extended Illness Leave

Retirement Plan

Payroll Direct Deposit

FSA

Student Loan Forgiveness Support

Job summary

Texoma Community Center in Sherman, TX seeks an Administrative Assistant to greet visitors, answer phones, and support clinicians. You will manage clerical tasks, document crisis calls, and ensure data is accurately entered into the electronic health records system.

This role functions within trauma-informed, recovery-oriented care models and may float to other service locations as needed, contributing to accessible behavioral health services for the community.

Qualifications

• High School Diploma required.
• College coursework in Business Practice preferred.
• Two years of office experience required.
• Experience with individuals in mental health or addiction contexts desirable.

Responsibilities

• Greet individuals and the public at front desk.
• Answer phones and document inquiries for routing to team.
• Document crisis calls and refer to crisis team as needed.
• Provide clerical support to clinicians and ensure accurate documentation.
• Scan and enter health information into the electronic health records system.
• Cross-train to float to other service locations as needed.
• Operate within trauma-informed and recovery-oriented care models.

Skills

Microsoft Office Suite

Bilingual communication

Trauma-informed care awareness

Education

High School Diploma

Business coursework

Tools

Electronic Health Records (EHR)

Job description

Texoma Community Center in Sherman, TX seeks an Administrative Assistant to greet visitors, answer phones, and support clinicians. You will manage clerical tasks, document crisis calls, and ensure data is accurately entered into the electronic health records system.

This role functions within trauma-informed, recovery-oriented care models and may float to other service locations as needed, contributing to accessible behavioral health services for the community.