Behavioral Health Intake & Office Coordinator (Part-Time)

America's Community Council; Detroit (MI); In loco; USD 18.000 - 25.000; Part-time

Descrizione del lavoro

America's Community Council in Detroit is seeking a part-time Behavioral Health Support Staff to manage front desk operations and patient intake. The role includes two evening shifts on Mondays and Wednesdays from 12-8pm, greeting visitors, answering calls, and coordinating appointments.

Responsibilities include data entry, report preparation, and maintaining client records across multiple systems. Strong communication and organization are essential in a collaborative team environment.

Competenze

• Minimum of 1 year experience with general medical or outpatient office procedures.
• Strong interpersonal and conflict resolution skills for a dynamic team.
• Proficient written and verbal communication with patients and staff.
• Ability to verify insurance and collect/post payments.

Mansioni

• Open the office in the morning, greet consumers and agency visitors.
• Answer phones and relay messages per customer service protocols.
• Create spreadsheets, manage data and draft documents on desktop software.
• Complete reports monthly, quarterly or annually as requested by supervisors.
• Coordinate intake appointments including screenings and insurance verification.
• Maintain calendars and medical records queues; schedule vaccinations and evaluations.

Conoscenze

Interpersonal skills

Conflict resolution

Written communication

Verbal communication

Data entry

Customer service

Strumenti

Birdseye database

Desktop publishing

Descrizione del lavoro

America's Community Council in Detroit is seeking a part-time Behavioral Health Support Staff to manage front desk operations and patient intake. The role includes two evening shifts on Mondays and Wednesdays from 12-8pm, greeting visitors, answering calls, and coordinating appointments.

Responsibilities include data entry, report preparation, and maintaining client records across multiple systems. Strong communication and organization are essential in a collaborative team environment.