Front Desk & Admin Specialist — Customer-Focused

Omnimax Careers; Puyallup (WA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Competitive compensation

Paid time off

Medical insurance

Dental and vision insurance

401(k) with employer match

Life and AD&D insurance

Short/long-term disability

Flexible spending account

Wellness program

Employee Assistance Program

Job summary

Gibraltar Building Products is seeking an organized receptionist/administrative assistant to greet customers entering the facility and manage front-desk tasks. You will answer calls, route inquiries, process orders, and support daily operations with professional conduct.

The role requires strong communication, proficiency in Microsoft Office, and the ability to work in a fast-paced setting. A high school diploma or GED is preferred, and teamwork is essential.

Qualifications

• Strong customer service skills.
• Excellent organizational abilities to manage multiple tasks.
• Telephone etiquette and professional communication.
• Ability to work in a fast-paced environment with attention to detail.
• Proficient in Microsoft Office or related software.
• Friendly, professional demeanor and teamwork.
• Self-starter with initiative.
• Experience with building systems and roofing/siding is a plus.
• High school diploma or GED preferred.

Responsibilities

• Serve as first point of contact in-person and by phone.
• Answer and direct incoming calls.
• Process orders, date orders, and send confirmations.
• Enter Trim and Coil IDs.
• Prepare Will-Calls for pickup with customer notification.
• Handle UPS shipping.
• Maintain color chips stock and labeling.
• Maintain office and kitchen supplies; assist purchasing staff.
• Uphold professional appearance and demeanor.
• Assist with special projects.

Skills

Customer service

Organizational skills

Telephone etiquette

Attention to detail

Microsoft Office

Friendly demeanor

Team player

Self-starter

Construction knowledge

Highschool or GED preferred

Education

Highschool diploma or GED

Tools

Microsoft Office

Job description

Gibraltar Building Products is seeking an organized receptionist/administrative assistant to greet customers entering the facility and manage front-desk tasks. You will answer calls, route inquiries, process orders, and support daily operations with professional conduct.

The role requires strong communication, proficiency in Microsoft Office, and the ability to work in a fast-paced setting. A high school diploma or GED is preferred, and teamwork is essential.