Front Desk & Admin Pro — Collision Repair Team

OpenRoad Davis Paint & Collision LLC; Midwest City (OK); On-site; USD 30,000 - 42,000; Full time

Job summary

OpenRoad Davis Paint & Collision LLC is seeking a professional Customer Service Representative to join our office team. The role serves as the first point of contact, managing front desk duties, scheduling, and daily administrative tasks to support a smooth repair process.

The ideal candidate will be organized, personable, and capable of thriving in a fast-paced, customer-focused environment, contributing to a welcoming office culture and accurate billing and communications.

Qualifications

• High school diploma or equivalent required.
• Previous front desk, customer service, receptionist, or administrative experience preferred.
• Proficiency in Microsoft Office and familiarity with office software systems.

Responsibilities

• Greet and assist customers in a professional and courteous manner.
• Answer incoming phone calls, direct calls, take messages, and respond to emails.
• Schedule appointments and coordinate with service advisors.
• Facilitate rental car shuttle pickups and drop-offs.
• Process payments (check and credit card) and issue receipts.
• Maintain cleanliness of the front office and customer waiting areas.
• Provide backup support to accounting (billing, invoicing, A/R, A/P).
• Manage incoming/outgoing mail and deliveries.
• Communicate effectively with customers, staff, and external partners.
• Maintain inventory and order office supplies as needed.
• Assist with internal messaging and run errands when required.
• Utilize multiple software systems for scheduling, communication, and administrative tasks.
• Support a collaborative team environment focused on customer satisfaction and quality repairs.

Skills

Communication

Interpersonal skills

MS Office

Multitasking

Education

High school diploma

Tools

Microsoft Office

Office software

Job description

OpenRoad Davis Paint & Collision LLC is seeking a professional Customer Service Representative to join our office team. The role serves as the first point of contact, managing front desk duties, scheduling, and daily administrative tasks to support a smooth repair process.

The ideal candidate will be organized, personable, and capable of thriving in a fast-paced, customer-focused environment, contributing to a welcoming office culture and accurate billing and communications.