Dental Front Office Receptionist

SA Family Dentist; San Antonio (TX); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

Dental insurance

Employee discount

Opportunities for advancement

Paid time off

Professional development assistance

Job summary

SA Family Dentist in San Antonio, Texas, is seeking a Dental Front Office Assistant to enhance patient experiences and ensure smooth administrative operations. This role involves greeting patients, managing appointments, verifying insurance, and handling patient records in compliance with healthcare regulations.

The ideal candidate will have dental office experience and strong skills in OPEN DENTAL. A positive attitude and attention to detail are essential for success in this dynamic position.

Qualifications

• Proven experience in a medical or dental front office setting.
• Knowledge of HIPAA compliance standards.
• Experience with insurance verification processes.

Responsibilities

• Greet patients and facilitate check-in/check-out processes.
• Schedule appointments and manage phone systems.
• Verify insurance coverage and process claims.

Skills

Proficiency in OPEN DENTAL

Customer service skills

Bilingual abilities

Education

Experience in a dental front office setting

Job description

Pay: $16.00 - $20.00 per hour

Previous DENTAL OFFICE EXPERIENCE REQUIRED.
Strong computer skills including proficiency in OPEN DENTAL.
SPLIT SHIFTS 6:30 AM TO 3:30 PM AND 8:30 AM TO 5 PM MONDAY TO THURSDAY AND 7.30 AM TO 2 PM FRIDAYS, NO WEEKENDS.

Job Summary

Join our dynamic dental practice as a Dental Front Office Assistant, where you'll be the welcoming face and efficient coordinator that keeps our clinic running smoothly. In this energetic role, you will handle patient interactions, manage appointments, verify insurance coverage, and support the administrative operations of our busy dental office. Your positive attitude and organizational skills will ensure every patient experience is seamless, from check‑in to check‑out, while maintaining compliance with healthcare regulations. This paid position offers an exciting opportunity to be an integral part of a caring dental team dedicated to exceptional patient care and efficient office management.

Duties

• Greet patients warmly, verify their appointment details, and facilitate smooth check‑in and check‑out processes using dental practice management software OPEN DENTAL.
• Schedule patient appointments efficiently, managing multiple‑line phone systems with professionalism and excellent phone etiquette.
• Verify insurance coverage and benefits using systems, process claims and follow up on outstanding payments.
• Manage patient records with accuracy by updating medical histories, treatment plans, and documentation review in compliance with HIPAA regulations.
• Assist with insurance verification, pre‑authorizations, and explanation of benefits to patients.
• Maintain organized filing systems for medical records and dental charts while ensuring confidentiality of health information management.

Qualifications

• Proven experience in a medical or dental front office setting with familiarity in dental terminology and clinic operations.
• Strong computer skills including proficiency in OPEN DENTAL.
• Knowledge of HIPAA compliance standards and medical billing/coding procedures such as ICD coding and CPT coding.
• Excellent customer service skills with the ability to communicate effectively with diverse patient populations; bilingual abilities are a plus.
• Experience with insurance verification processes, medical collection efforts, and documentation review.
• Ability to multitask efficiently in a fast‑paced environment while maintaining attention to detail.
• Previous DENTAL OFFICE EXPERIENCE REQUIRED.

Benefits

• Dental insurance.
• Employee discount.
• Opportunities for advancement.
• Paid time off.
• Professional development assistance.

Application Questions

• Are you able to work early mornings at a 6:30 am start?
• Do you have experience with Open Dental?

Experience: DENTAL OFFICE: 1 year (Required)

Shift Availability: Day Shift (Required)

Work Location: In person