Front Desk

Guardian Dentistry Partners; Wall (PA); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Paid vacation & holidays

401k program with matching

Health, dental, and vision

Life insurance and disability

Flexible schedules

Job summary

Derek H Wall, DDS, PA is seeking an experienced Front Desk receptionist to join our fast-growing team in Pennsylvania. You will greet patients, manage phones, and schedule doctors and hygienists, delivering an exceptional patient experience while they wait.

The role requires multitasking in a fast-paced office, with a friendly, professional demeanor and strong organizational skills. We offer benefits and vacation time as part of a welcoming workplace culture.

Qualifications

• 1–2 years of front desk or office experience preferred.
• Strong communication and interpersonal skills.
• Professionalism and self-motivation.

Responsibilities

• Completes daily insurance verifications for all scheduled patients.
• Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit.
• Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone.
• Confirm all future appointments.
• Assist patients with billing questions.
• Submit Insurance Claims with proper attachments and narratives.
• Follow-up with unscheduled recare/treatment appointments.

Skills

Front desk experience

Customer service

Job description

Location

Derek H Wall, DDS, PA

We are looking for a dynamic, experienced Front Desk to join our fast-growing team.

Job Summary

We are looking for an office professional with a friendly attitude and strong organizational skills to serve as our front desk receptionist. In this position, you will greet patients entering the office and create the ultimate patient experience while they wait to see the Dentist or Hygienist. In addition, you’ll be responsible for answering and managing the phones, scheduling the Doctor(s) and Hygienist schedule of patients. The office is fast paced and requires multitasking. We offer great benefits and vacation time. We pride ourselves on providing a safe and welcoming atmosphere. If you enjoy people and are committed to doing excellent work, then we want to hear from you.

Primary Job Responsibilities

• Completes daily insurance verifications for all scheduled patients
• Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit.
• Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone
• Confirm all future appointments
• Assist patients with billing questions
• Submit Insurance Claims with proper attachments and narratives.
• Follow-up with unscheduled recare/treatment appointments.

Qualifications

• 1 or 2 years experience preferred
• Outstanding professionalism, high moral standards, and a self-motivated work ethic
• Strong communication and interpersonal skills to build trusting relationships with your co-workers and patients
• Driven personality to want to strive to be the best in your profession and provide the best care for our patients.

Compensation & Benefits

• Guaranteed Hourly Rate $20-$22
• Paid Vacation & Paid Holidays
• 401k Program: with matching contributions
• Benefits: (offered at 30 hours or more)
• Competitive health, dental, and vision plan
• Life Insurance and Disability Insurance
• Flexible Schedules

FLSA Status

Non-Exempt

We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.