Front Desk Admin — Healthcare Office Support

Pathways to Life, Inc; Smithfield (NC); On-site; USD 28,000 - 36,000; Full time

Job summary

Pathways to Life, Inc. in Smithfield, NC is seeking a capable Front Desk Admin to be the welcoming face of the clinic.

You’ll greet members and visitors, route calls, and keep the office organized and efficient. You’ll support staff with day-to-day administrative tasks, handle confidential information with care (HIPAA compliant), and help maintain a clean, professional space while delivering friendly, dependable service every day.

Qualifications

• High School Diploma required (Associate’s preferred).
• 1+ year admin/front desk experience (healthcare = bonus points).
• Comfortable with computers (Google, email, basic systems).

Responsibilities

• Be the go-to person at the front desk—greeting members, families, and visitors with professionalism and warmth
• Answer calls, route messages, and keep communication moving (no dropped balls here)
• Keep the office running behind the scenes—scheduling, scanning, organizing, and supporting the team
• Help maintain a clean, welcoming, and professional space
• Support compliance by handling documents carefully and protecting confidential information (HIPAA matters here)
• Assist leadership and clinical staff with day-to-day administrative needs

Skills

Organized

People skills

Multitasking

Detail-oriented

Communication

Education

High School Diploma

Associate’s preferred

Tools

Google Workspace

Email

Job description

Pathways to Life, Inc. in Smithfield, NC is seeking a capable Front Desk Admin to be the welcoming face of the clinic.

You’ll greet members and visitors, route calls, and keep the office organized and efficient. You’ll support staff with day-to-day administrative tasks, handle confidential information with care (HIPAA compliant), and help maintain a clean, professional space while delivering friendly, dependable service every day.