Front Desk Admin for Veterans Benefits & Support

State of Louisiana; Slidell (LA); On-site; USD 36,000 - 48,000; Full time

Job summary

Louisiana Department of Veterans Affairs seeks an Administrative Assistant 2 to be the first point of contact for veterans, visitors, and staff, ensuring a welcoming environment and smooth front office operations.

The role supports administrative tasks, records, and appointment scheduling with a schedule of 8:00 AM to 4:30 PM, Monday through Friday. Experience in administrative services and strong customer focus are essential.

Qualifications

• One year of experience in administrative services.
• Experience creating a welcoming front-office environment.
• Ability to screen calls, file records, and manage routine forms.

Responsibilities

• Performs recurring clerical/administrative duties, screens calls, and forwards to staff.
• Prepares and files routine visitors log sheets.
• Establishes and maintains files; keeps internal reports and correspondence.
• Sorts and distributes mail; schedules appointments and assists with benefit forms.
• Assists visitors with routine responses or help.

Skills

Accepting Direction

Communicating Effectively

Demonstrating Accountability

Acting with Ethics and Integrity

Displaying Professionalism

Focusing on Customers

Following Policies and Procedures

Learning Actively

Education

One year of administrative experience

Job description

Louisiana Department of Veterans Affairs seeks an Administrative Assistant 2 to be the first point of contact for veterans, visitors, and staff, ensuring a welcoming environment and smooth front office operations.

The role supports administrative tasks, records, and appointment scheduling with a schedule of 8:00 AM to 4:30 PM, Monday through Friday. Experience in administrative services and strong customer focus are essential.