Front Desk & Admin Coordinator - Part-Time Growth

Kaizen Lab Inc.; West Palm Beach (FL); On-site; USD 15,000 - 25,000; Part time

Benefits offered by this job

Benefits commensurate with part‑time

Job summary

Hope Center for Behavior Change is seeking a detail‑driven, part‑time Front Desk Assistant to support daily clinic operations, client experience, and documentation in a compassionate ABA setting.

The role includes greeting clients, managing inquiries, scheduling, data entry, and basic marketing support with growth opportunities as the practice expands. On‑site presence required in West Palm Beach, FL.

Qualifications

• 1+ year of administrative, front desk, or office coordination experience.
• 2+ years experience with CentralReach Platform.
• Proficiency with Microsoft Office / Google Workspace (Gmail, Drive, Docs, Sheets, Calendar).
• Strong Excel/Sheets skills (filters, lookups, basic formulas, data organization).
• Excellent written and verbal communication; strong attention to detail.
• Ability to handle sensitive information with discretion and maintain confidentiality (HIPAA awareness).

Responsibilities

• Client and Visitor Experience: Greet customers and clients; provide a warm, professional front‑office presence.
• Documentation, Records, and Compliance: Read and review clinical notes for completeness and clarity; audit notes and payroll records for accuracy.
• Scheduling and Coordination: Manage Google Calendar and CentralReach for staff and client scheduling; assist with onboarding tasks.
• Data, Files, and Systems: Data entry; maintain client records; build and manage Excel spreadsheets; support Program Library creation.

Skills

Administrative experience

Customer service

Attention to detail

HIPAA awareness

Education

High school diploma

Tools

CentralReach Platform

Microsoft Office / Google Workspace

Excel

Job description

Hope Center for Behavior Change is seeking a detail‑driven, part‑time Front Desk Assistant to support daily clinic operations, client experience, and documentation in a compassionate ABA setting.

The role includes greeting clients, managing inquiries, scheduling, data entry, and basic marketing support with growth opportunities as the practice expands. On‑site presence required in West Palm Beach, FL.