Front Desk & Admin Coordinator (In-Person) | 401k + PTO

Archline; Augusta (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Paid time off

Job summary

Archline in Augusta, GA is seeking an administrative assistant to be the first point of contact for clients, vendors, and visitors. You will manage incoming calls, schedule appointments, handle inquiries, and provide support to keep daily operations running smoothly.

The role emphasizes organization, strong communication, and a courteous, professional demeanor, with duties including calendar coordination for sales teams, data entry, permits handling for roofing projects, and escalating issues as

Qualifications

• Clear and concise communication, verbal and written.
• Strong organizational abilities for scheduling, permits, and admin tasks.
• Customer service orientation with a professional demeanor.
• Proficiency with phone systems, email, and office software like MS Office/Google Workspace.
• Ability to multitask and prioritize in a fast-paced environment.
• Attention to detail in managing permits and docs.
• Dependability and professionalism, including confidentiality.

Responsibilities

• Greet and assist clients, vendors, and visitors in a professional and welcoming manner.
• Answer, screen, and route incoming phone calls promptly (within ONE HOUR or less).
• Manage appointment scheduling and coordinate calendars for sales teams
• Handle customer inquiries and provide basic information about services, project status, or policies
• Distribute assigned leads evenly and efficiently to sales representatives
• Support administrative tasks such as data entry, filing, and document preparation
• Escalate urgent issues or customer complaints to management promptly
• Receive, prepare, and track building permits and related documentation for roofing projects.

Skills

Communication

Organizational skills

Customer service

Office software

Multitasking

Attention to detail

Professionalism

Tools

Microsoft Office

Google Workspace

Job description

Archline in Augusta, GA is seeking an administrative assistant to be the first point of contact for clients, vendors, and visitors. You will manage incoming calls, schedule appointments, handle inquiries, and provide support to keep daily operations running smoothly.

The role emphasizes organization, strong communication, and a courteous, professional demeanor, with duties including calendar coordination for sales teams, data entry, permits handling for roofing projects, and escalating issues as