Front Desk & Admin Coordinator (Contract) - Andover, MA

Old Republic Title; Andover (MA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical, prescription, dental and VISN

401(k) with discretionary match

Shareholder Purchase and Reinvestment

Paid time off

11 company paid holidays

Flexible spending account

HOPE Health Savings Account

Job summary

Old Republic Title is seeking an Office Receptionist / Front Desk Coordinator for a contract assignment onsite at our Andover, MA office. You will serve as the first point of contact for callers and visitors, providing administrative support to the office and sales team.

The ideal candidate has strong communication and customer service skills, proficiency in Microsoft Office (Outlook and Excel), and familiarity with Teams. Title insurance knowledge is a plus.

Qualifications

• Previous reception/front desk experience in a professional setting.
• Strong customer service and telephone etiquette.
• Excellent verbal and written communication skills.
• Accurate typing and routine MS Office tasks.
• Proficiency with Outlook and Excel; Teams for scheduling.

Responsibilities

• Answer and direct incoming calls; greet visitors professionally.
• Handle customer inquiries and route to appropriate staff; title insurance knowledge a plus.
• Prepare shipping labels, track packages, coordinate deliveries.
• Schedule Teams meetings and coordinate meeting logistics.
• Assist with scheduling sales meetings and arranging lunches/catering.
• Track credit card usage and maintain receipts; basic billing/expense coding.
• Provide day-to-day office support and maintain organized records.
• Represent the office professionally to clients, attorneys, lenders, and vendors.

Skills

Customer service

Communication

Typing

MS Office

Outlook

Excel

Microsoft Teams

Organization

Attention to detail

Professional phone etiquette

Tools

Microsoft Outlook

Excel

Microsoft Teams

Job description

Old Republic Title is seeking an Office Receptionist / Front Desk Coordinator for a contract assignment onsite at our Andover, MA office. You will serve as the first point of contact for callers and visitors, providing administrative support to the office and sales team.

The ideal candidate has strong communication and customer service skills, proficiency in Microsoft Office (Outlook and Excel), and familiarity with Teams. Title insurance knowledge is a plus.