Front Desk Admin Assistant

ND Health and Human Services; Bismarck (ND); On-site; USD 35,000 - 45,000; Full time

Job summary

ND Health and Human Services is seeking a Front Desk Admin Assistant to ensure high-quality client access at their Bismarck office. The role involves various administrative tasks, including customer service and data management, supporting vital services in the community.

Benefits

Comprehensive rewards package

Supportive work environment

Qualifications

• Experience in office support or customer service is preferred.
• Minimum qualifications include a high school diploma or GED with three years of relevant experience.

Responsibilities

• Greet and direct customers and answer phone calls.
• Complete data entry and conduct data verification.
• Prepare office forms and maintain records.

Skills

Customer Service

Office Support

Data Entry

Education

High School Diploma or GED

Associate Degree in Business

Bachelor's Degree in Business

Job description

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West Central Human Service Center - Bismarck, ND - Front Desk Admin Assistant

Be part of the solution to the behavioral health crisis. As a team member for ND Department of Health & Human Services, you will ensure the most vulnerable have access to a high-quality healthcare system in which prevention works, treatment is effective, and people recover.

As an Administrative Assistant, you will join an administrative team that flexes between multi-dimensional tasks ranging from customer service to file management, form, and report preparation.

Every day, you will greet and direct customers, as well as answer and route phone calls. You'll complete data entry and conduct data verification including but not limited to, client demographics and insurance information. You'll prepare office forms and reports, as well as maintain office records and library materials. You'll be responsible for both incoming and outgoing mail. You will be maintaining schedules for staff as well as conference room schedules. You will provide agency support with special projects and other duties as assigned.

To be considered for this position, you are required to have a high school diploma (or GED) plus three years' experience in appropriate functions; OR an associate degree with emphasis in business, office related functions or customer service plus one year of experience; OR a bachelor's degree in a business-related field may substitute for required work experience.

Demonstrated experience in office support, customer service, or additional related education is preferred.

About HHS: ND HHS strives to make North Dakota the healthiest state in the nation by reinforcing the foundations of well-being: physical, economic, and behavioral. Those services are to be delivered as close to home as possible with a focus on dignity and respect. The keys to delivery of those services are the 2800 committed, compassionate ND HHS team members and more than $6 billion in funding from nearly 200 different federal, state, and special sources.

Location: This position provides essential client services face to face and therefore the person in this position needs to be in office.

About Team ND

"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt

More than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary.

Total Rewards: The State of North Dakota is committed to providing team members with a strong and competitive rewards package that support you, your health and your family.

Considering a new position on Team ND? How does your current position stack up? Use our Total Rewards Calculator to estimate.

Application Procedures

Your resume should include information to demonstrate how you meet the minimum qualifications as posted. If the Department's Human Resource Division is unable to determine that you meet the minimum qualifications credit will not be given. All application material must be received on or before the closing date by 11:59 pm.

Applicants must be legally authorized to work in the United States. The Department of Health & Human Services does not offer or provide sponsorships.

This employer participates in E-Verify. Please visit the following website for additional information: https://www.hhs.nd.gov/careers/e-verify

A copy of your qualifying degrees transcript and any applicable certifications or licensures must be provided at the time of an interview.

For more information about the position or if you need an accommodation, please contact Amber Riepl at [e-mail] or [phone].

Employing Unit: ND HHS - WCHSC

Telephone Number: 701-328-8888 in Bismarck, ND

TTY Number: ND Relay Service 1-800-366-6888 (text); 1-800-366-6889 (voice)

If you are experiencing technical difficulties with the Application Process or uploading attachments, please contact [e-mail] or [phone].

Equal Employment Opportunity

The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.

As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect. 23-12-10.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Government Administration

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