Front Desk Admin Assistant

ND Department of Corrections and Rehabilitation; Bismarck (ND); On-site; USD 30,000 - 45,000; Full time

Job summary

Join the ND Department of Health & Human Services as a Front Desk Admin Assistant at West Central Human Service Center in Bismarck. You will be a vital member of a team focused on providing access to healthcare services. With responsibilities ranging from customer service to data management, candidates must possess a high school diploma, relevant experience, and strong organizational skills. The position requires working on-site to facilitate essential client services.

Qualifications

• Minimum of three years experience in office functions required.
• Preferred experience in office support and customer service.
• Collegiate degree may substitute for required work experience.

Responsibilities

• Greet and direct customers, answer and route phone calls.
• Complete data entry & verification, maintain office records.
• Assist with special projects and other duties as assigned.

Skills

Customer Service

Data Entry

File Management

Education

High School Diploma or GED

Associate Degree in Business or Office Functions

Bachelor's Degree in Business-Related Field

Job description

West Central Human Service Center – Bismarck, ND – Front Desk Admin Assistant

Be part of the solution to the behavioral health crisis. As a team member for ND Department of Health & Human Services, you will ensure the most vulnerable have access to a high-quality healthcare system in which prevention works, treatment is effective, and people recover.

As an Administrative Assistant, you will join an administrative team that flexes between multi-dimensional tasks ranging from customer service to file management, form, and report preparation.

Every day, you will greet and direct customers, as well as answer and route phone calls. You'll complete data entry and conduct data verification including but not limited to, client demographics and insurance information. You'll prepare office forms and reports, as well as maintain office records and library materials. You'll be responsible for both incoming and outgoing mail. You will be maintaining schedules for staff as well as conference room schedules. You will provide agency support with special projects and other duties as assigned.

To be considered for this position, you are required to have a high school diploma (or GED) plus three years’ experience in appropriate functions; OR an associate degree with emphasis in business, office related functions or customer service plus one year of experience; OR a bachelor's degree in a business-related field may substitute for required work experience.

Demonstrated experience in office support, customer service, or additional related education is preferred.

About HHS: ND HHS strives to make North Dakota the healthiest state in the nation by reinforcing the foundations of well-being: physical, economic, and behavioral. Those services are to be delivered as close to home as possible with a focus on dignity and respect. The keys to delivery of those services are the 2800 committed, compassionate ND HHS team members and more than $6 billion in funding from nearly 200 different federal, state, and special sources.

Location: This position provides essential client services face to face and therefore the person in this position needs to be in office.

About Team ND

"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt

More than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary.

Total Rewards: The State of North Dakota is committed to providing team memberswith a strong and competitiverewards package that support you, your health and your family.

Considering a new position on Team ND? How does your current position stack up? Use ourTotal Rewards Calculator to estimate.

Application Procedures

Your resume should include information to demonstrate how you meet the minimum qualifications as posted. If the Department’s Human Resource Division is unable to determine that you meet the minimum qualifications credit will not be given. All application material must be received on or before the closing date by 11:59 pm.

Applicants must be legally authorized to work in the United States. The Department of Health & Human Services does not offer or provide sponsorships.

A copy of your qualifying degrees transcript and any applicable certifications or licensures must be provided at the time of an interview.

For more information about the position or if you need an accommodation, please contact Amber Riepl at [e-mail] or [phone].

Employing Unit: ND HHS – WCHSC

Telephone Number: 701-328-8888 in Bismarck, ND

If you are experiencing technical difficulties with the Application Process or uploading attachments, please contact [e-mail] or [phone].

The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.

As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. § 23-12-10.