Front Desk Access & Security Specialist — Real Estate

Allied Universal; Burbank (CA); On-site; USD 54,415,000 - 59,306,000; Full time

Benefits offered by this job

Smart tools access

Career growth

Retirement savings plan

Medical/dental/vision insurance

Job summary

Allied Universal, a leading North American security and facility services company, seeks a Security Officer Full Time Reception Access Specialist in Burbank, CA. You will greet visitors, control access, issue badges, monitor security systems, and respond to alarms while delivering exceptional customer service.

Join Allied Universal to work in a dynamic, collaborative environment and contribute to community safety.

Qualifications

• Access control and badge experience preferred.
• Customer service experience preferred.
• Comfortable using a computer or tablet.
• Guard card or license preferred.
• Alarm panel experience preferred.

Responsibilities

• Provide exceptional customer service to tenants, visitors, vendors, and clients at a commercial real estate location by carrying out site-specific procedures and security-related policies.
• Serve as a professional front-desk presence by greeting visitors, verifying access authorization, issuing visitor credentials, and directing guests to appropriate areas.
• Monitor lobby activity, access points, and security-related systems, reporting unusual activity, maintenance concerns, and policy violations to appropriate personnel.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, following established emergency response procedures and contacting emergency services when appropriate.
• Maintain accurate visitor logs, incident reports, and other required documentation while communicating clearly with building management and Allied Universal leadership.

Skills

Access control

Badge experience

Customer service

Computer/tablet use

Guard card/License

Alarm panel experience

Education

High school diploma or equivalent

Job description

Allied Universal, a leading North American security and facility services company, seeks a Security Officer Full Time Reception Access Specialist in Burbank, CA. You will greet visitors, control access, issue badges, monitor security systems, and respond to alarms while delivering exceptional customer service.

Join Allied Universal to work in a dynamic, collaborative environment and contribute to community safety.