Front Desk & Access Control Specialist

WASA Wasatch Product Development; Layton (UT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive benefits: medical, vision,

Job summary

Wasatch Labs is seeking a welcoming receptionist to manage front desk duties, greet visitors, answer calls, and coordinate with multiple departments. You will maintain security and sign-in procedures, support HR document handling, and keep the lobby and conference areas organized.

The role requires clear communication, strong customer service, and the ability to handle multiple tasks with discretion. Prior front-desk or admin experience is preferred, and you will work in a collaborative facility

Qualifications

• Strong verbal and written communication skills.
• Ability to read, write, and communicate effectively in English.
• Strong customer service and interpersonal skills.
• Professional and dependable demeanor.
• Strong attention to detail and organizational skills.
• Ability to manage multiple responsibilities and prioritize tasks.
• Basic computer proficiency including Microsoft Outlook, Teams, Word, and Excel.
• Ability to work independently and communicate effectively with multiple departments.
• Commitment to maintaining a safe, professional, and organized work environment.
• Previous receptionist, front desk, administrative, or customer service experience preferred.

Responsibilities

• Greet and assist visitors entering the facility in a professional and courteous manner.
• Ensure visitors sign in, receive proper ID, and are escorted as required.
• Manage badge access for employees and temporary workers.
• Reinforce facility access requirements and authorize entry to controlled areas.
• Answer incoming calls and direct to proper department or contact.
• Maintain front desk, lobby, and conference rooms in a presentable condition.
• Receive employment applications and provide HR with required documentation.
• Assist departments with administrative tasks such as scanning, filing, copying, and shredding.
• Coordinate outbound shipments via FedEx, UPS, USPS, or other carriers.
• Monitor and replenish first aid kits and eyewash stations.
• Perform routine checks of first aid equipment.
• Maintain confidentiality of employee, visitor, or company information.

Skills

Verbal and written communication

English proficiency

Customer service

Organizational skills

Attention to detail

Multitasking

Microsoft Outlook

Microsoft Teams

Microsoft Word

Microsoft Excel

Independent worker

Confidentiality

Tools

Microsoft Outlook

Teams

Word

Excel

Job description

Wasatch Labs is seeking a welcoming receptionist to manage front desk duties, greet visitors, answer calls, and coordinate with multiple departments. You will maintain security and sign-in procedures, support HR document handling, and keep the lobby and conference areas organized.

The role requires clear communication, strong customer service, and the ability to handle multiple tasks with discretion. Prior front-desk or admin experience is preferred, and you will work in a collaborative facility