Evening Front Desk & Security Coordinator

FirstService Residential; Delray Beach (FL); On-site; USD 20,000 - 29,000; Full time

Job summary

FirstService Residential in Palm Beach, FL 33401 is seeking a Front Desk Associate for a Monday–Friday 3pm–11pm schedule. You will greet residents, monitor access and security systems, and maintain daily logs with a strong focus on customer service and clear communication.

The role requires multitasking, attention to detail, and the ability to respond to emergencies promptly in a secure building environment. This is a full-time position with comprehensive benefits and potential for growth.

Qualifications

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• Two (2) to three (3) years of business experience preferred.
• Computer literacy: command of information system hardware/software is preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication and interpersonal skills required.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System.
• Greets and directs Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Monitors and controls access to the building.
• Maintains daily log, records, and forms.
• Resolves and follows-up on all complaints/issues.
• Maintains a safe and secure environment throughout the building/property.
• May be assigned other duties by the on-site property manager.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.

Skills

Customer service

Communication skills

Interpersonal skills

Multilingual

Education

High school diploma or equivalency

College courses in business or hospitality

Job description

FirstService Residential in Palm Beach, FL 33401 is seeking a Front Desk Associate for a Monday–Friday 3pm–11pm schedule. You will greet residents, monitor access and security systems, and maintain daily logs with a strong focus on customer service and clear communication.

The role requires multitasking, attention to detail, and the ability to respond to emergencies promptly in a secure building environment. This is a full-time position with comprehensive benefits and potential for growth.