Evening Front Desk & Security Concierge

FirstService Residential; Highland Beach (FL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health, dental, Vision plans

401k with company match

Paid holidays

Job summary

FirstService Residential in Boca Raton, FL is seeking a Front Desk Associate. Schedule: Thursday–Sunday (3PM–11PM) and Monday overnight (11PM–7AM), with Tue/Wed off. You will meet and greet residents, monitor access, and operate electronic security controls while maintaining daily logs and forms.

Requirements include a high school diploma (or equivalent), strong written and verbal communication, customer service experience, and computer literacy. Multilingual abilities are a plus.

Qualifications

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• Two (2) to three (3) years of business experience preferred.
• Computer literacy: command of information system hardware/software is preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication and interpersonal skills required.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System.
• Greets and directs Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Monitors and controls access to the building.
• Maintains daily log, records, and forms.
• Resolves and follows-up on all complaints/issues.
• Maintains a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on-site property manager.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.

Skills

Customer service

Communication

Time management

Multitasking

Emergency response

Access control

Security systems

Bilingual

Education

High school diploma

Tools

Information systems

Job description

FirstService Residential in Boca Raton, FL is seeking a Front Desk Associate. Schedule: Thursday–Sunday (3PM–11PM) and Monday overnight (11PM–7AM), with Tue/Wed off. You will meet and greet residents, monitor access, and operate electronic security controls while maintaining daily logs and forms.

Requirements include a high school diploma (or equivalent), strong written and verbal communication, customer service experience, and computer literacy. Multilingual abilities are a plus.