Front Desk (104265)

U.S. Dermatology Partners; Tyler (AL); On-site; USD 21,000 - 22,000; Full time

Job summary

U.S. Dermatology Partners in Tyler, TX is seeking a front desk clerk to perform clerical and administrative duties, handle patient greetings, data processing, and records management within a healthcare setting.

The ideal candidate has 1+ year of front desk or retail experience, strong communication skills, and accuracy with Microsoft Excel, Word, and Outlook, while upholding HIPAA guidelines and patient privacy.

Qualifications

• 1+ year front desk experience preferred.
• Customer service orientation and professional communication.
• Proficiency with basic office software.
• HIPAA familiarity or understanding.

Responsibilities

• Answer central telephone system and direct calls.
• Greet patients and provide information and assistance.
• Process patient data and maintain records.
• Assist with administrative tasks and data processing.
• Ensure accuracy and adhere to policies.

Skills

Detail oriented

Professional attitude

Reliable

Management skills

Organizational skills

English communication

Microsoft Excel

Microsoft Word

Outlook

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

Job Details: Job Location: Tyler-Beckham - Tyler, TX 75701, Position Type: Full Time, Salary Range: $15.00 - $16.00 Hourly, Job Category: Health Care,

SECTION 1: Job Summary (Summary of the basic functions of the position)

The front desk clerk performs routine clerical, secretarial and administrative work in answeringtelephones, receiving the public, providing customer assistance, data processing, and record-keeping.

SECTION 2: Duties and Responsibilities (Responsibilities necessary to accomplish job functions)

Maintains office procedures and assists with administrative tasks.Answers central telephone system and directs calls accordingly.Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, patients and others and refers, when necessary, to the appropriate manager, co-worker, healthcare giver, or department.Operates office machines and computers as required to ensure patients are processed correctly and effectively.Duplicates and distributes materials as necessary.Composes, types and edits correspondence, reports, memoranda and other material.Assists patients with the use of the practice / clinic facilities or services.Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.Performs other duties that may be necessary or in the best interest of the organization.

Qualifications:

SECTION 3: Experience Requirements

One (1)+ year of retail or clinical front desk experience, preferred

SECTION 4: Knowledge, Skills and Abilities Requirements

Detail oriented, professional attitude, reliableManagement and organizational skills to support the leadership of this functionAbility to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretationsInterpersonal skills to support customer service, functional, and team mate support needsAble to communicate effectively in English, both verbally and in writingMathematical and/or analytical ability for basic to intermediate problem solvingBasic to intermediate computer operationProficiency with Microsoft Excel, Word, and OutlookSpecialty knowledge of systems relating to job functionKnowledge of state and federal regulations for this position; general understanding of HIPAA guidelines

SECTION 5: Supervisory Responsibilities:

This position has no supervisory responsibilities.#INDHP