Front Desk (103838)

U.S. Dermatology Partners; Grapevine (TX); On-site; USD 31,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k

PTO & Paid Holidays

Company Paid Life Insurance

Employee Perks Program

Job summary

U.S. Dermatology Partners in Grapevine, TX is seeking a front desk clerk to handle routine clerical and administrative tasks within a health care setting. You will answer phones, greet patients, process data, and maintain records.

Responsibilities include directing calls, assisting patients with services, operating office equipment, and preparing correspondence. A detail-oriented, professional communicator with basic computer skills is needed; one year of front desk experience preferred in

Qualifications

• Detail oriented, professional attitude, reliable
• Ability to follow or provide verbal & written instructions with good grammar and spelling
• Interpersonal skills to support customer service and team needs

Responsibilities

• Answers central telephone system and directs calls accordingly
• Receives the public and answers questions in person and by telephone
• Assists patients with use of the practice/clinic facilities or services
• Operates office machines and computers to process patients correctly
• Composes, types and edits correspondence, reports, memoranda and other material
• Performs other duties as necessary to support the organization

Skills

Detail oriented

Customer service

Interpersonal skills

English communication

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Job DetailsJob Location: Grapevine-Ira E Woods - Grapevine, TX 76051 Position Type: Full TimeJob Category: Health Care

SECTION 1: Job Summary (Summary of the basic functions of the position)

The front desk clerk performs routine clerical, secretarial and administrative work in answering telephones, receiving the public, providing customer assistance, data processing, and record-keeping.

SECTION 2: Duties and Responsibilities (Responsibilities necessary to accomplish job functions)

• Maintains office procedures and assists with administrative tasks.
• Answers central telephone system and directs calls accordingly.
• Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, patients and others and refers, when necessary, to the appropriate manager, co-worker, healthcare giver, or department.
• Operates office machines and computers as required to ensure patients are processed correctly and effectively.
• Duplicates and distributes materials as necessary.
• Composes, types and edits correspondence, reports, memoranda and other material.
• Assists patients with the use of the practice / clinic facilities or services.
• Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
• Performs other duties that may be necessary or in the best interest of the organization.

Qualifications

SECTION 3: Experience Requirements

• One (1)+ year of retail or clinical front desk experience, preferred

SECTION 4: Knowledge, Skills and Abilities Requirements

• Detail oriented, professional attitude, reliable
• Management and organizational skills to support the leadership of this function
• Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations
• Interpersonal skills to support customer service, functional, and team mate support needs
• Able to communicate effectively in English, both verbally and in writing
• Mathematical and/or analytical ability for basic to intermediate problem solving
• Basic to intermediate computer operation
• Proficiency with Microsoft Excel, Word, and Outlook
• Specialty knowledge of systems relating to job functionKnowledge of state and federal regulations for this position; general understanding of HIPAA guidelines

SECTION 5: Supervisory Responsibilities:

This position has no supervisory responsibilities.

Benefits:

• Medical,Dental,&Vision
• 401k
• PTO&PaidHolidays
• CompanyPaidLifeInsurance
• EmployeePerksProgram